Summary
Overview
Work History
Education
Skills
TECHNICAL
References
Timeline
Generic

Cassidy Ayala

Lakewood

Summary

Assistant Project Manager with experience supporting permitting workflows, inspections, and code compliance across fire alarm and low-voltage projects. Skilled in document management, client communication, and coordinating with city departments to keep projects moving

Overview

13
13
years of professional experience

Work History

Assistant Project Manager

Smart Systems Technologies, Inc.
05.2017 - Current
  • Played a key role in project administration by assisting the Project Manager in meeting deliverables and maintaining workflow continuity..
  • Created and maintained detailed project documentation including schedules, budgets, change orders and invoices.
  • Supported permit applications, inspections, and documentation required for code compliance and AHJ approvals
  • Oversaw Design Team workflows, ensuring tasks were prioritized to meet critical schedule targets.
  • Helped oversee procurement of materials and equipment, monitoring inventory and coordinating deliveries to meet project milestones
  • Maintained continuous communication with clients, providing updates, managing expectations, and ensuring customer satisfaction.
  • Developing proficiency in reading and interpreting construction blueprints to support permit review and application accuracy.
  • Coordinated the planning, execution, and completion of fire alarm installation projects, ensuring alignment with NFPA standards and local codes
  • Proficient in diverse technologies with a capacity for fast adoption of new systems, ensuring seamless transitions and operational continuity.
  • Cross-trained across key departments including Customer Service, Accounting, and Human Resources, enhancing ability to support company operations beyond core project management responsibilities.

Front Desk Associate

Crunch Fitness Gym
02.2015 - 08.2021
  • Provided warm, professional greetings to all members and visitors, fostering a welcoming environment while effectively communicating facility policies and procedures.
  • Handled high-volume phone and front desk inquiries, scheduling appointments and responding to member questions with accuracy and courtesy.
  • Processed payments via cash register and card systems, maintaining precise financial records to support administrative reporting and reconciliation.
  • Investigated and resolved member concerns using empathetic, solution-driven communication — aligning with standards of service excellence and procedural compliance.
  • Drafted and maintained incident reports, daily shift logs, and operational records, demonstrating reliability in documenting and managing workflow activity.

Veterinary Assistant

Los Alamitos Animal Hospital
01.2013 - 07.2016
  • Maintained clean and organized kennel facilities, ensuring health and safety standards for animal care were consistently met.
  • Logged animal intake and discharge details, tracking treatment schedules and updating records accurately.
  • Assisted with inventory checks and supply restocking, supporting operational efficiency and regulatory readiness.
  • Communicated effectively with pet owners to explain care routines, appointment logistics, and post-treatment instructions.
  • Participated in emergency response efforts for ill or injured animals, demonstrating calm, decisive action under pressure.

Education

High School Diploma -

Lakewood High School
Lakewood, CA
01-2012

Skills

  • Software Proficiency & Adaptability
  • Administrative & Document Control
  • Problem Solving & Critical Thinking
  • Data Management & Accuracy
  • Multidepartment Coordination

TECHNICAL

  • Permit Management Platforms: Accela, EnerGov, CityView, eTRAKiT
  • Project Tracking Tools: Procore, Hyphen Solutions/ Supplypro
  • Document Handling: Bluebeam, Adobe Acrobat Pro
  • Administrative Systems: Microsoft Office Suite (Word, Excel, Outlook), Great Plains


References

References available upon request.

Timeline

Assistant Project Manager

Smart Systems Technologies, Inc.
05.2017 - Current

Front Desk Associate

Crunch Fitness Gym
02.2015 - 08.2021

Veterinary Assistant

Los Alamitos Animal Hospital
01.2013 - 07.2016

High School Diploma -

Lakewood High School

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Cassidy Ayala