Cassidy Alfke
Calgary,Alberta
Summary
Professional with focus on delivering exceptional customer service through effective communication and problem resolution. Proven track record of improving customer satisfaction and team collaboration. Known for reliability, adaptability to changing needs, and strong multitasking abilities.
Overview
9
9
years of professional experience
Work History
Call Center Operator
Stride Management
12.2020 - Current
- Excellent at speaking clearly and professionally to effectively solve customers problems or complaints.
- Excels in patience with customers that have trouble speaking or understanding english effectively helping them make their purchases
sales associate
The source, Northland mall
10.2016 - 12.2018
- Gained high knowledge of produces having the knowledge to help find the right product for each customer
- Professionally handle customer objections
- Always welcomed customers with eye contact and a smile
Education
High School Diploma -
John G Diefenbaker
06.2016
Skills
- Proficient in customer service
- Eager to learn
- Problem-solving skills
- Resolving issues
- Customer communications
- Customer complaint resolution
Accomplishments
I've Been the number one in sales in the call center for six months in a row.
Languages
English
Native or Bilingual
Timeline
Call Center Operator
Stride Management
12.2020 - Current
sales associate
The source, Northland mall
10.2016 - 12.2018
High School Diploma -
John G Diefenbaker
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