Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassi Morrison

Toronto,ON

Summary

Bringing energetic and engaging personality, coupled with strong ability to connect with customers and provide high-quality service. Familiar with importance of maintaining clean and organized workspace while ensuring timely and accurate order fulfillment. Dedicated to creating memorable experiences that encourage repeat business and positive reviews.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bottle Server

Liberty Grand
10.2022 - Current
  • Maintained a professional demeanor at all times while providing friendly, courteous service.
  • Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
  • Increased overall sales by upselling premium bottles, mixers, and additional services.

Manager

Elevate Spa
02.2024 - 02.2025
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.

Bartender

Spade Bar & Lounge
11.2021 - 09.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demand.


Server

Hooters Inc.
02.2021 - 11.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Salon Assistant

DBK Salon
09.2018 - 03.2020
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.

Education

High School Diploma -

Winston Churchill C.I.

Associates Degree - Early Childhood Education

Centennial College
Toronto, ON

Skills

  • Cleanliness standards
  • Strong communication skills
  • Exceptional customer service
  • Alcohol awareness
  • Drink preparation
  • Safe serving practices
  • POS system operation
  • Hospitality and accommodation
  • Effective customer upselling
  • Multitasking Abilities

Certification

Smart Serve Certificate Number: 240109362274

Timeline

Manager

Elevate Spa
02.2024 - 02.2025

Bottle Server

Liberty Grand
10.2022 - Current

Bartender

Spade Bar & Lounge
11.2021 - 09.2022

Server

Hooters Inc.
02.2021 - 11.2021

Salon Assistant

DBK Salon
09.2018 - 03.2020

High School Diploma -

Winston Churchill C.I.

Associates Degree - Early Childhood Education

Centennial College

Similar Profiles

CREATE PROFILE
Cassi Morrison