Cassandra Sophia Antonio
Murrieta
Summary
Tiffany Trani — Former Manager
(951) 627 - 1777
Storm Woodwall — Former Shift Lead
(951) 563 - 7673
Sierra Bachor — Former Dance Captain
(951) 675 - 7373
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
03.2023 - 04.2025
- Memorized over 50 menu items to create customized beverages for 200+ customers a day
- Accurately managed cash flow operations totaling $1,000 - $4,000 per shift
- Defused volatile customer interactions calmly and courteously while upholding company policy
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Able to accurately follow computer systems, company standards, and customer service expectations
Tutor
Kumon Learning Center
08.2022 - 03.2023
- Created a positive learning environment to motivate students and reduce anxiety.
- Enhanced understanding of complex subjects with clear explanations and relatable examples.
- Provided one-on-one tutoring sessions
Skate Guard
Ice-America
11.2021 - 02.2023
- Managed large crowds effectively during busy periods,
- Increased customer satisfaction with timely assistance during falls or other incidents on the ice.
- Patrolled areas surrounding skating rink to prevent theft or vandalism.
Education
High School Diploma -
Vista Murrieta High School
06-2023
Skills
- Cash handling
- Active listener
- Exceptional customer service
- Team leadership
- Decision-making
- Excellent memory
Timeline
Barista
Starbucks
03.2023 - 04.2025
Tutor
Kumon Learning Center
08.2022 - 03.2023
Skate Guard
Ice-America
11.2021 - 02.2023
High School Diploma -
Vista Murrieta High School