Cassandra Zellmann
Glendora
Summary
Dedicated Pet Stylist with extensive experience in grooming and styling pets. Expertise in assessing individual needs to provide customized grooming services, while maintaining high standards of cleanliness and safety. Strong ability to build lasting relationships with clients, ensuring their pets' well-being and satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dog Groomer
Self-employeed
Glendora
09.2024 - Current
- Bathed and dried dogs to maintain cleanliness and coat health.
- Groomed dogs using clippers, scissors, and brushes for various breeds.
- Evaluated dog behavior to ensure safety during grooming sessions.
- Consulted with pet owners on grooming needs and maintenance tips.
- Managed scheduling for appointments to optimize daily workflow.
- Maintained grooming tools and equipment for safety and efficiency.
- Built strong relationships with clients through excellent customer service.
- Developed long-term relationships with clients and bonded with animals through regular contact.
Pet Stylist
Petco Animal Supplies Stores Inc.
West Covina
04.2018 - 05.2024
- Groomed 20-25 dogs weekly using shears, clippers, and brushes to deliver tailored grooming experiences
- Cut and styled pet hair according to pet owners' specifications
- Selected appropriate shampoos and conditioners for various coat and skin types by discussing pets' health with pet owners
- Engaged with customers to explain grooming services, pricing, and recommend additional products based on pet needs
- Assessed dogs during check-in process
- Used software to keep track of appointments, pet vaccinations, and grooming history
- Ensured cleanliness and sterilization of kennels, grooming area, and bathing area to promote pet safety and hygiene
- Sterilized grooming tools and equipment on a regular basis
Kids Club Attendant
LA Fitness
Rancho Cucamonga
03.2013 - 04.2018
- Built trusting relationships with parents and children to foster a supportive community.
- Set and enforced safety rules, creating a welcoming and nurturing environment for all children.
- Ensured cleanliness and hygiene of play area, prioritizing children's safety and well-being.
- Helped maintain front desk reception with phone calls, checking in guests, and any issues with guest membership
Education
High School Diploma -
Glendora High School
Glendora, CASkills
- Grooming techniques
- Animal handling techniques
- Grooming facility cleanliness
- Safety precautions
- Appointment management
- Client management
- Customer satisfaction
- Active listening
Certification
Certified Pet Stylist, Petco, 10/07/18
Timeline
Dog Groomer
Self-employeed
09.2024 - Current
Pet Stylist
Petco Animal Supplies Stores Inc.
04.2018 - 05.2024
Kids Club Attendant
LA Fitness
03.2013 - 04.2018
High School Diploma -
Glendora High School