Cassandra Wilson
Costumer service
Saint John,NB
Summary
Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers.
Versatile Bartender with [Number] years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.
Overview
13
13
years of professional experience
Work History
Bartender Instructor
LBSI
State University, AR
01.2022 - Current
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Processed payments accurately and efficiently with POS system.
Bartender
Max pub
Saint John, NB
01.2020 - Current
- Performed opening and closing duties including restocking supplies.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Cooker Operator
Shannex
Saint John, NB
01.2019 - 01.2020
- Adjusted controls to manage temperature and other variables to meet required standards.
- Measured ingredients accurately into containers for mixing or cooking purposes.
- Removed cooked items from cookers and placed them onto conveyor belts for further processing.
Merchandise Associate
Costco
Saint John, NB
01.2011 - 01.2015
- Reconciled orders using dedicated financial plans and forecasting tools.
- Restructured merchandising strategy to promote high value and products.
- Collaborated with other departments to coordinate promotional activities such as special events or discounts.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Resolved problems or concerns to satisfaction of involved parties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw food preparation, production and presentation according to quality standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Cosmetology
Valley School of Beauty
Chilliwack Bc02-1990
High School Diploma -
Chilliwack Senior
Chilliwack Bc06-1987
Skills
- Food Running
- Menu Memorization
- Suggestive Selling
- Health Codes Compliance
- Liquor, beer and wine knowledge
- Menu memorization
- Ordering bar supplies
- Staff Management
- Beverage preparation
- Highly reliable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Bartender Instructor
LBSI
01.2022 - Current
Bartender
Max pub
01.2020 - Current
Cooker Operator
Shannex
01.2019 - 01.2020
Merchandise Associate
Costco
01.2011 - 01.2015
Cosmetology
Valley School of Beauty
High School Diploma -
Chilliwack Senior