Cassandra Weapenicappo-Stephen

Experienced Stylist with 5 years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use hairstyling tools and products to achieve desired outcomes.

Results-focused Manager of Cree Beauty Services is dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Customer-oriented hairstylist experienced in tailoring specific styles to suit customer requests and cosmetic preferences. Innovative beauty specialist, recommending new trends and products based on client interest. Flexible and strategic vision for fashion-forward approaches. Organized Esthetician proficient in computer spa programs, product sales and customer appointment set-up. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events. Highly knowledgeable individual with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationships with clients. Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

EAP - GAS (one semester)

• Advanced Academic Writing
• Advanced Academic Reading
• Advanced Academic L/S
• Growing in Global Awareness




Hairstyling 2 years (4 semesters)

• Communications I
• Morals, Values & Ethical Principles
• Preparatory Procedures I
• Cut Hair I
• Style Hair I
• Health and Safety
• Ethics, Regulations and Policy
• Professional Development
• Client Services




• Communications II
• A sense of Humor
• Color and Lighten Hair I
• Cut Hair II
• Style Hair II
• Salon Operations
• Preparatory Procedures II




• Permanent Wave Hair I
• Color and Lighten Hair II
• Salon Operations II
• Textured Hair Services
• Entrepreneurial Skills I




• Color and Lighten Hair III
• Salon Operations III
• Cut Hair III
• Style Hair III
• Permanent Wave Hair II
• Entrepreneurial Skills II
• Hair Additions




Esthetician (3 semesters)

• Customer Care & Interpersonal Dynamics
• Computer skills for salon and spa
• Skin care I
• Nail care technique
• Esthetics Practical Lab I
• Health and Safety




• Makeup Artistry and Cosmetology
• Salon Operations I
• Hair Removal
• Skin Care II
• Esthetics Practical Lab II




• Spa operation II
• Spa and Body treatments
• Skin Care III
• Esthetics Practical Lab III




Business - Management & Entrepreneurship 2 years (4 semesters)

• Business Computer Applications
• Entrepreneurship and Innovation
• Marketing for Management & Entrepreneurship
• Business Mathematics
• Skills for Success




• Accounting for Small Business
• Business Law
• Emerging Technology for Businbess
• Marketing Research
• eCommerce




• Financial Management for Small Business
• Social Innovation
• Project Management for Business Start-Ups
• Digital Marketing
• Retail Management




• Business Plan - Applied
• Career Preparation for Entrepreneurs
• Managing for Business Success
• Global Entrepreneurship
• Professional Selling

LinkedIn

• Publisher Essential Training (Office 365/Microsoft 365)- Issued September 2020
• Learning LinkedIn- Issued September 2020
• Retail Sales Management- Issued October 2022
• Retail Customer Service Management and Coaching- Issued October 2022
• Marketing Foundation: Consumer Behavior- Issued October 2022
• Supply Chain Basics For Everyone- Issued November 2022
• Pricing Strategy Explained- Issued November 2022
• Inclusive Leadership- Issued November 2022
• Goggle Analytics 4(GA4) Essential Training (2021)- Issued on December 2022
• Strategic Thinking- Issued February 2023
• Effective Listening- Issued February 2023
• Transitioning from Manager to Leader- Issued February 2023
• Coaching Skills for Leaders and Managers- Issued February 2023
• HR: Managing Employee Problems- Issued February 2023