Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassandra Washington

Moreno Valley

Summary


Experienced with academic counseling and student support services, ensuring students receive tailored guidance and resources. Utilizes effective communication and problem-solving strategies to address individual student needs. Track record of fostering positive learning environments that promote academic success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Academic Support Program Counselor

Inland Empire Job Coprs Strategix Management
12.2023 - 03.2025
  • Provided academic counseling to students, enhancing understanding of educational resources and support services.
  • Developed individualized action plans for student success, fostering goal-setting and accountability.
  • Coordinated workshops and seminars on academic skills, promoting engagement and participation among students.
  • Monitored student progress through regular assessments, ensuring timely interventions when necessary.
  • Collaborated with faculty to identify at-risk students, implementing strategies for improved academic performance.
  • Utilized data management systems to track student interactions and outcomes, streamlining reporting processes.
  • Cultivated relationships with community organizations to enhance support networks for students' academic needs.
  • Organized events promoting academic success, including workshops, guest speaker presentations, and group study sessions.
  • Collaborated with faculty to develop tailored academic plans for students in need of additional resources.
  • Coordinated tutoring services to enhance student performance in challenging subject areas.
  • Facilitated workshops on topics such as study skills, time management, and test-taking strategies for improved academic outcomes.
  • Conducted regular check-ins with assigned caseloads of students, tracking their academic progress over time and intervening when necessary.
  • Increased student satisfaction by addressing concerns and resolving academic issues in a timely manner.
  • Improved student retention by providing personalized academic support and counseling services.
  • Served as a liaison between students and faculty members to facilitate constructive dialogue surrounding any academic difficulties encountered.
  • Provided guidance on course selection, ensuring proper alignment with individual goals and degree requirements.
  • Helped students develop organizational, time management and study skills.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Developed and implemented individualized academic plans for students.
  • Collaborated with parents and teachers to help students reach potential.

Recreation Supervisor

INLAND EMPIRE JOB Corps
07.2022 - 12.2023
  • Manage Department budget for supplies and off and on center activities
  • Responsible for coordinating and operating weekly as well as monthly events.
  • Coordinate Bi-weekly presentations for new arrivals.
  • Design Recreational calendars as well as posters on Microsoft word and Publisher; this will allow me to promote varies activities that the Recreation-Leisure Learning Department offers.
  • Work with different departments as well as various organizations when planning events.
  • Operating 45 passenger vehicles.
  • Successfully completing all jobs tasks by time asked.
  • Coordinating Diversity events monthly.
  • Supervising staff including scheduling and assigning daily task
  • Heavy phones, implementing new policies and procedures.
  • Scheduling community service events off and on center
  • Purchasing Recreational items/ Dealing with large amount of petty cash.
  • Lifting 50 or less, overhead and stooping

Residential Living Senior Residential Advisor

Chugach Alaska Corporation INLAND EMPIRE JOB Corps
  • Supervise and assist with controlling living conditions.
  • Make recommendations or decisions in a Residential Living setting.
  • Ensure the dormitories are safe, clean, and productive living environment for the students.
  • Mediate and assist with developing the culture in the dorms.
  • Help with everyday needs and provide customer service and administrative support to students or staff.
  • Review and write case notes and counseling referrals.
  • Conduct monthly audits regarding to student case-notes.
  • Input student accountability and submit morning reports all inland.
  • Input Special Incident Reports.
  • Create weekend on center activities for the students.

Residential Living Shift Duty Officer

MTC INLAND EMPIRE JOB Corps
  • Establish and keep communication with the community, parents, staff, and trainees.
  • Work with Residential advisors and trainees
  • Promote the three M’s (Model, Mentor, and Monitor.
  • Assist in the development of behavior.
  • Manage operational functions.
  • Supervise the center after regular business hours.
  • Develop and implement staff training.
  • Monitor trainees and staff work performance.
  • Plan and combine recreational activities with other departments.
  • Conduct Residential Living interviews
  • Hourly documentation and submission.
  • Enforce center policies and procedures.
  • Create and send significant incident reports.

ASSISTANT RECREATION-Leisure Learning Specialist

INLAND EMPIRE JOB Corps
  • Manage Department budget for supplies and off and on center activities
  • Responsible for coordinating and operating weekly as well as monthly events.
  • Coordinate Bi-weekly presentations for new arrivals.
  • Design Recreational calendars as well as posters on Microsoft word and Publisher; this will allow me to promote varies activities that the Recreation-Leisure Learning Department offers.
  • Work with different departments as well as various organizations when planning events.
  • Operating 45 passenger vehicles.
  • Successfully completing all jobs tasks by time asked.
  • Coordinating Diversity events monthly.
  • Supervising staff including scheduling and assigning daily task
  • Heavy phones, implementing new policies and procedures.
  • Scheduling community service events off and on-center
  • Purchasing Recreational items/ Dealing with large amount of petty cash.
  • Lifting 50 or less, overhead and stooping
  • Design a schedule that fits the needs of each client
  • Planning recreational and educational activities
  • Monitoring three to six clients’ behaviors in addition to motivating.
  • Implemented a physical fitness day and evening activity.
  • Monthly budgeting, buying, and delivering goods to various faculties.
  • Meeting with house directors, parents and case managers to demonstrate the programs propose and progress of the client.
  • Performing all duties that are assigned promptly

Education

Bachelor of Arts Degree - Communication, Concentration Diversity

University of Phoenix
01.2018

Associates Degree - Fundamentals of Business

Axia University of Phoenix
01.2010

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Riverside Community College
Riverside, Ca
01.2000

Skills

  • Professionalism and ethics
  • Policy enforcement
  • Client relationship management
  • Activity planning
  • Academic support
  • Teamwork and collaboration
  • Multitasking Abilities
  • Organizational skills
  • Team collaboration
  • Effective communication
  • Verbal and written communication
  • Case planning

Certification

  • Customer Service Training, IEJCC 2025
  • CPR and First Aid Training, IEJCC 2025
  • Normative Culture Training, IEJCC 2025
  • Monitor and Mentoring Training, IEJCC 2025
  • Leadership Training, IEJCC 2025

Timeline

Academic Support Program Counselor

Inland Empire Job Coprs Strategix Management
12.2023 - 03.2025

Recreation Supervisor

INLAND EMPIRE JOB Corps
07.2022 - 12.2023

Residential Living Senior Residential Advisor

Chugach Alaska Corporation INLAND EMPIRE JOB Corps

Residential Living Shift Duty Officer

MTC INLAND EMPIRE JOB Corps

ASSISTANT RECREATION-Leisure Learning Specialist

INLAND EMPIRE JOB Corps

Associates Degree - Fundamentals of Business

Axia University of Phoenix

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Riverside Community College

Bachelor of Arts Degree - Communication, Concentration Diversity

University of Phoenix

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