Assisted during surgical prep and recovery, assisted with animal restraint, scheduled and cancelled appointments, and used medical and anatomical terminology to effectuate client visits.
Performed inventory counts to keep clinic supplies stocked, ordered food and medications for clients.
Medical Assistant and Client Advocate
Firth Veterinary Hospital
London, ON
08.2022 - 09.2023
Combined my passion for animals and warm character to thrive in a team-oriented workplace.
Performed laboratory and radiology duties, assisted during surgery procedures and monitoring, filled prescriptions, assisted with animal restraint, administered payments and invoices, organized files, scheduled and cancelled appointments, used medical and anatomical terminology to effectuate client visits-appropriate handling of controlled drugs and records.
Administrative Assistant
Total Balance Physiotherapy
Bracebridge, ON
05.2022 - 07.2022
Performed administrative and receptionist tasks to accelerate clinic productivity.
Warmly conversed with clients to fulfill their physiotherapy experience.
Caterer and Server
Kerr Street Cafe
Oakville, ON
12.2019 - 07.2022
Provided high-level catering and service at upscale events, private gatherings, and corporate functions, consistently adhering to formal dress codes and professional presentation standards.
Set up and broke down event spaces, served plated meals and hors d'oeuvres, and ensured seamless guest experiences with attentive, discreet service.
Collaborated with catering teams to execute timed service, maintained cleanliness and efficiency throughout events, and adapted quickly to dynamic, fast-paced environments.
Server and Bartender
Community Restaurant
Oakville, ON
04.2021 - 09.2021
Delivered exceptional customer service in both server and bartender roles within a busy restaurant environment.
Took and served food and drink orders efficiently, prepared a variety of cocktails and beverages, and ensured guest satisfaction through attentive, friendly interaction.
Maintained a clean, organized workspace, collaborated closely with kitchen and front-of-house staff, managed payments accurately, and upheld all health and safety standards, including responsible alcohol service.
Pandemic Assistant
Joseph Brant Hospital
Burlington, ON
03.2021 - 08.2021
Served as a frontline worker during the height of a global pandemic.
Served as a right hand to overworked nurses and gave critical emotional support to patients in troubling times.
Client Care Manager
Holistic Osteopathy & Wellness
Oakville, ON
09.2019 - 03.2020
Kindly greet and guide clients through their appointment duration.
Systematized clinic order to optimize productivity and mitigate conflict.
Education
HSP - Animal Biology
The University of Western Ontario
London, ON
04.2025
Certified Veterinary Medical Assistant - Veterinary Science
Animal Behavior College
Santa Clarita, CA
09.2023
High School Diploma - Healthcare SHSM (Specialty High Skills Major)
St. Thomas Aquinas Catholic Secondary School
Oakville, ON
06.2020
Skills
Warm personality
Advanced communicator
Organizer
Ability to deal with difficult situations
Effective multitasker
Punctual
Dependable
Coachable
Ability to adapt to a fast-paced environment
Inventory management
Customer service
Team collaboration
Client communication
Certification
Certified Veterinary Assistant, 09/01/23
Cat Training, 09/01/23
Smart Serve, 03/01/21
Infection Control, 05/01/20
Athletic Taping, 03/01/20
Mental Health Awareness, 11/01/18
CPR/AED Level C, 10/01/18
SSI OWD Scuba Diving Certification, 08/01/15
Accomplishments
St. Volodymyr Cathedral Bursary, 03/01/20, 03/01/21, 03/01/22, 03/01/23, 03/01/24
University of Western Ontario Bursary, 08/01/20
Volunteer Experience
Central Ontario Developmental Riding Program, Camp Counsellor, Assisted during the summer horseback riding day camp, providing therapeutic riding programs for children with disabilities. Responsible for grooming, tacking, and leading the horse during riding lessons, while keeping the child safe and secure.
Dog Tales Rescue and Sanctuary, Horse and Large Animal Caretaker, Responsible for assisting with feedings and grooming, administering medications, mucking stalls, turning animals in, and cleaning paddocks.
Salt Rescue, London, Ontario, Animal Caretaker, Responsible for feeding, cleaning, and administering medication to homeless cats and dogs with various medical conditions and special needs. Fostered two senior cats from 06/01/23 to 08/31/23.
Don Rowing Club, Camp Counsellor, Lead young adolescents through an activity-filled day centered around rowing: a sport I am very passionate about. Maintained order of camp itinerary whilst providing a memorable experience for campers.
Halton District School Board, ECO Club Member, Gathered with a group of eco-progressive individuals to make a cleaner planet. Promoted environmentally friendly practices to push my community towards being environmentally conscious.
St. Volodymyr Cathedral Art Show, Volunteer, Proudly gave my time to give back to a church that promotes Ukrainian spirit in my community. Assisted in the coordination of art shows displaying Ukrainian artists' work.
Charity
Terry Fox Run, $300, Cancer Research
Canadian Cancer Society: Relay for Life, $500, Cancer Research
We Day Club: Free the Children, $10,000, Help build a school in Kenya
Veterinary Surgery Technician / Senior Technician at Lee road pet doc hospital/ Winterpark436 pet doc hospital/ Semoran&408 pet doc hospital (Dr. Larry Adkins)Veterinary Surgery Technician / Senior Technician at Lee road pet doc hospital/ Winterpark436 pet doc hospital/ Semoran&408 pet doc hospital (Dr. Larry Adkins)
Vice President, Away by TTI Travel & New Talent Development, 2018-2023 Director, Away by TTI Travel & The Circle, 2009-2018 at TTI TRAVELVice President, Away by TTI Travel & New Talent Development, 2018-2023 Director, Away by TTI Travel & The Circle, 2009-2018 at TTI TRAVEL