Cassandra Talavera
Victorville
Summary
Personable City Letter Carrier bringing many years of industry experience including route delivery and collection. Strong knowledge of postal products, services, and procedures. Proven history of building rapport with postal customers to foster satisfaction.
Overview
1
1
Language
13
13
years of professional experience
Work History
USPS city letter carrier
USPS
Los Angeles
07.2016 - 06.2026
- Delivered mail and packages along designated routes in all weather conditions.
- Sorted incoming and outgoing mail efficiently for timely delivery.
- Interacted with customers to provide information and resolve issues.
Customer Service Representative
Golden body shop
Los Angeles
03.2013 - 08.2019
- Resolved customer complaints effectively and efficiently.
- Assisted customers with inquiries and provided product information.
- Processed transactions using point-of-sale systems accurately.
Education
Montebello High School
Montebello, CASkills
- Mail handling
- Package sorting
- Route planning
Customer support
Languages
English
Professional
Timeline
USPS city letter carrier
USPS
07.2016 - 06.2026
Customer Service Representative
Golden body shop
03.2013 - 08.2019
Montebello High School