Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Sperry

Newberry Springs

Summary

Dynamic and dependable professional with a strong background in customer service at Chili's Bar and Grill. Recognized for exceptional problem-solving and teamwork skills, enhancing guest experiences and maintaining high standards. Proven ability to adapt quickly, fostering positive relationships while managing multiple tasks efficiently. Committed to continual improvement and delivering quality care as a caregiver.

Overview

2024
2024
years of professional experience

Work History

Stay at Home Mother

Self
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Caregiver

Mary McGee
03.2022 - 06.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.

Server

Chilis's Bar and Grill
03.2020 - 01.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Host

Chilis's Bar and Grill
01.2019 - 02.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Server

IHOP
07.2017 - 03.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

Phlebotomy 1 -

AUMT Institute
Victorville, CA
05.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Dependable and responsible

Timeline

Caregiver

Mary McGee
03.2022 - 06.2023

Server

Chilis's Bar and Grill
03.2020 - 01.2022

Host

Chilis's Bar and Grill
01.2019 - 02.2020

Server

IHOP
07.2017 - 03.2019

Stay at Home Mother

Self

Phlebotomy 1 -

AUMT Institute

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Cassandra Sperry