Dedicated, dynamic, bilingual administrative assistant with over 12 years of customer service experience. Personable, professional, and resourceful in resolving employee and client related issues promptly, while maintaining integrity and customer loyalty.
Provides essential support to the team to ensure smooth day-to-day operations to allow other employees to focus on their core responsibilities. I handle a wide range of tasks, including managing invoices, booking conference rooms, health & safety, maintaining office supplies, loan fee reports, pipeline reports.
Provides accurate and efficient administrative and operational support to the branch. Reports to the Branch Administrator and is the face of the branch at reception and provides excellent service both to external clients and branch staff.
In charge of organizing the office, filing paperwork, customer service, aiding the in-house lawyer with notes, filing, documentation.
I oversaw scheduling, training, and client relations. I was responsible for making work orders, answering emails, customer service.
French and English: Spoken and Written
Friendly and interactive
Versatile and able to adapt within a high-pressured environment
Dedicated to do a good job; motivated & passionate
Developed communication and team-building skills through volunteering and past job experiences
Organized, responsible, and punctual
Fastidious