Cassandra Sanchez
Fresno
Summary
I'm honest, diligent, hardworking, and dependable, with extensive hands-on experience and a solid background in retail/warehouse operations. Always focused on building long-term relationships based on trust and quality of service. Proven ability to contribute positively to team dynamics while maintaining a focus on operational excellence. With an eagerness to learn, I am always improving and growing.
Overview
8
8
years of professional experience
Work History
Order Managment/Sales Associate
Frosted Cakery
11.2024 - Current
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Developed cost-effective strategies to drive bakery sales and optimize profits.
- Educated customers about billing, payment processing and support policies and procedures.
Quality Assurance Clerk
Joann's
08.2024 - 10.2024
- Conducted internal audits to ensure compliance with quality management systems.
- Collaborated with department managers to resolve issues and improve processes.
- Reported audit findings to senior management through written reports and presentations.
Front End Department Supervisor
Lowe's
11.2017 - 08.2023
- Handled the needs of multiple customers at once with good multitasking and prioritizing skills.
- Capitalized on opportunities to increase sales and store loyalty, promoting products and programs to each customer.
- Drove sales success by building displays and merchandising products.
- Coordinated with loss and prevention to track stolen and damaged items.
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
Diploma - General Education
Redwood High School
Visalia, CA01-2007
Skills
- Organizational skills
- Adaptability and flexibility
- Conflict Resolution
- Effective communication
- Problem-solving abilities
- Safety Procedures
- Customer Service
- Multitasking capabilities
- Shipping and receiving
- Cycle counting
- Loading and unloading
- Inventory control
- Warehouse operations
Timeline
Order Managment/Sales Associate
Frosted Cakery
11.2024 - Current
Quality Assurance Clerk
Joann's
08.2024 - 10.2024
Front End Department Supervisor
Lowe's
11.2017 - 08.2023
Diploma - General Education
Redwood High School