Cassandra Robles
Sacramento
Summary
Professional administrative professional with proven track record in educational environments. Skilled in managing office operations, coordinating schedules, and maintaining accurate records. Strong focus on collaboration, ensuring smooth communication and effective teamwork. Highly adaptable with reputation for reliability and achieving results.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Elementary School Secretary
San Juan Unified
01.2022 - Current
- Maintained a welcoming atmosphere in the front office by greeting visitors professionally and addressing their inquiries promptly.
- Coordinated substitute teacher placements to minimize disruptions in classroom instruction.
- Assisted in creating a safe learning environment for students by monitoring visitor access to campus facilities during daytime hours.
- Ensured timely distribution of important announcements to staff members through email or printed memos.
- Facilitated communication among staff members by managing phone calls, distributing mail, and updating bulletin boards regularly.
- Assisted in the planning and execution of special school events such as fundraisers, parent-teacher conferences, and field trips.
- Handled sensitive information discreetly while adhering to privacy guidelines set forth by the school district policy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Lead Early Preschool Teacher
Growing Brilliant
03.2021 - 01.2022
- Enhanced student comprehension by utilizing diverse teaching methods and materials.
- Committed to continuous improvement through ongoing professional development workshops, seminars, webinars, or other training programs relevant to early childhood education best practices.
- Increased student participation in class activities through effective use of group work, peer review, and presentations.
- Collaborated with colleagues to design interdisciplinary curriculum units that integrated multiple subject areas for enhanced understanding.
- Strengthened parent-teacher relationships through regular communication and involvement in school events.
- Boosted classroom morale and fostered a positive learning environment through consistent encouragement and support.
Administrative Assistant
New Horizons Community Service LLC
02.2018 - 12.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
Associate of Arts - Early Childhood Education
Monterey Peninsula Community College
Monterey, CA01-2021
Skills
- Strong organization
- Maintaining confidentiality
- Phone etiquette
- Student supervision
- Filing systems
- Teamwork and collaboration
- Multitasking and time management
- Problem-solving abilities
- Telephone and email etiquette
Languages
Spanish
Native or Bilingual
Timeline
Elementary School Secretary
San Juan Unified
01.2022 - Current
Lead Early Preschool Teacher
Growing Brilliant
03.2021 - 01.2022
Administrative Assistant
New Horizons Community Service LLC
02.2018 - 12.2020
Associate of Arts - Early Childhood Education
Monterey Peninsula Community College
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