Cassandra Renteria
Visalia
Summary
Motivated and detail-oriented professional with over five years of experience in leadership, customer service, and operational support. Skilled in managing teams, directing workflow, and maintaining accuracy in fast-paced environments. Recognized for adaptability, strong communication, and delivering results that support organizational goals.
Overview
8
8
years of professional experience
Work History
Fulfillment Operations Lead
Target
Visalia
10.2023 - 11.2025
- Supervised daily fulfillment operations, ensuring accurate, efficient, and on-time order processing to meet company performance standards.
- Trained, coached, and mentored a team of 25+ associates to improve productivity, service quality, and compliance with operational procedures.
- Coordinated workflows, delegated tasks, and resolved operational issues to maintain peak efficiency in a high-volume environment.
- Utilized inventory management software and reporting tools to track stock, process orders, and maintain real-time inventory accuracy.
- Implemented process improvements to streamline operations, enhance productivity, and support a positive customer experience.
Fulfillment Expert
Target
Visalia
09.2019 - 10.2023
- Processed and fulfilled customer orders for in-store pickup and delivery, ensuring accuracy, timeliness, and compliance with service standards.
- Monitored inventory levels, performed cycle counts, and assisted with restocking to maintain product availability.
- Delivered high-quality customer service by responding to inquiries, resolving concerns, and promoting customer loyalty.
- Partnered with team members to achieve and exceed daily fulfillment, productivity, and accuracy targets.
- Operated handheld scanners, point-of-sale systems, and order management software to locate products, update records, and complete transactions.
Tutor
California Teaching Fellows
Fresno
06.2017 - 08.2019
- Delivered personalized academic tutoring to students in multiple subjects, adapting instruction to individual learning needs.
- Designed and implemented lesson plans, educational activities, and enrichment projects to reinforce classroom learning.
- Fostered a positive, supportive, and engaging environment that encouraged student participation and confidence.
- Assessed student progress regularly and adjusted teaching strategies to improve comprehension and retention.
- Collaborated with teachers, parents, and program coordinators to support student academic goals and address learning challenges.
Education
High School Diploma -
Woodlake High School
Woodlake, CASkills
- Computer Literacy
- Deductive Reasoning
- Writing/Grammar
- Time Management
- Quick Learner
- Interpersonal Skills
- Customer Service
- Food Safety
- Problem Solving
- Energetic
- Multi-tasking
- Communication Skills
- Reliability
- Detail Oriented
- Team Motivator
- Public Speaking
Timeline
Fulfillment Operations Lead
Target
10.2023 - 11.2025
Fulfillment Expert
Target
09.2019 - 10.2023
Tutor
California Teaching Fellows
06.2017 - 08.2019
High School Diploma -
Woodlake High School