Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Peters

Toronto,Ontario

Summary

To obtain a full-time position with a company Friendly Room Attendant offering 5 years of experience working for well-known hotel chains. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with a professional and relaxed attitude. Dependable Housekeeper with a solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens and providing top-quality hotel and motel services. Highly organized and team-driven with a strong customer satisfaction focus. Hardworking [Job Title] bringing [Number] years of experience handling all types of cleaning. Dedicated to creating a comfortable, clean environment. Skilled [Job Title] with a track record of providing clean and sanitary environments. Friendly individual adheres to safety protocols and offers task prioritization and organizational skills. A responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization. A responsible individual with experience working at several hotels and resorts in a housekeeping capacity. Looking to bring reliable and well-developed skills as a guest room attendant to a new organization. Customer-focused housekeeper with issue-resolution experience and knowledge of safety procedures. Bilingual and personable with a "can-do" attitude. Established background as a room attendant for a five-star resort.

Overview

25
25
years of professional experience

Work History

Room Attendant

Hilton Hotel Mississauga
01.2018 - Current
  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits or disturbances
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Aircraft Appearance Specialist

01.2015 - 01.2016
  • Assist customers with luggage in a timely and friendly manner
  • Equipping aircraft cabin for flight according to specification with equipment and service supplies
  • Cleaning interior of aircraft, stocking vehicles use in grooming function
  • Stocking and cleaning cabin "make-up" room and area
  • Stocking and maintaining cabin service kit and other associated duties
  • Managed time efficiently in order to complete all tasks within the deadlines
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Developed and maintained courteous and effective working relationships
  • Identified issues, analyzed information and provided solutions to problems
  • Organized and detail-oriented with astrong work ethic
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Customer Service/Cashier

Lowe’s Canada
01.2008 - 01.2009
  • Provided high quality customer service, responded to customers’ inquiries over the telephone and in person
  • Met specific weekly sales budgets and targets through efficient customer focused conversations that led to buying decisions, ensured accurate product scanning

Customer Service/ Cashier

Goodwill's
01.1999 - 01.2000
  • Respond to customers inquires in person
  • Meet weekly sales targets through efficient customers focused conversation that led to buying decisions, ensure accurate product scanning
  • Keep work area clean and safe

Education

High School Diploma -

Yorkdale Adult Learning Center
Toronto, ON
2011

Skills

  • HIGHLIGHTS OF QUALIFICATIONS:
  • Demonstrated dedication as a room attendant /housekeeper
  • Provide exceptional customer service, fast learner with excellent communication skills
  • Self-starter with ability to work independently or in a team environment
  • Self-directed with ability to stay focused and pay attention to details
  • Highly motivated with strong organizational and problem-solving skills
  • Responsible, honest, enthusiastic, people-oriented, and friendly
  • Computer skills:
  • MS Office Word, MS Excel, E-mail, and Internet
  • Ontario Workers Health and Safety Awareness
  • Linens and toiletries
  • Materials storage
  • Trash waste and removal
  • Inventory and supply
  • Lost and found procedures
  • Maintenance reports
  • Guest relations
  • Detail-oriented
  • Hospitality industry
  • Housekeeping
  • Documentation
  • Corporate Compliance
  • Window cleaning
  • Vacuuming
  • Mopping and sweeping
  • Hazardous chemical training
  • Dusting furniture
  • Cleaning bathrooms
  • Cleaning techniques

Timeline

Room Attendant

Hilton Hotel Mississauga
01.2018 - Current

Aircraft Appearance Specialist

01.2015 - 01.2016

Customer Service/Cashier

Lowe’s Canada
01.2008 - 01.2009

Customer Service/ Cashier

Goodwill's
01.1999 - 01.2000

High School Diploma -

Yorkdale Adult Learning Center
Cassandra Peters