Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Cassandra Morgan

Oceanside

Summary

Dynamic retail professional with expertise in customer service and team leadership, highlighted during my time at Walmart. Proven ability to resolve customer complaints swiftly and train new employees effectively. Skilled in money handling and problem-solving, consistently recognized for maintaining high operational standards and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Sales Associate

Chick-fil-A
08.2025 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Managed inventory levels through effective stock replenishment techniques.
  • Built relationships with customers to encourage repeat business.
  • Trained new team members on sales techniques and store policies.

Assistant Manager/Cashier

Walmart
05.2024 - 05.2025
  • Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Helped oversee the daily operations of the store, managing staff and inventory.

Cashier

Walmart
06.2023 - 12.2023
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

Cashier

Wendy's
05.2022 - 06.2023
  • Trained new employees and ensured excellent customer service from the drive through to the counter.
  • Maintained cleanliness of the checkout area by cleaning counters, kitchen, and windows.
  • Received a various amount of reviews and positive feedback from coworkers and customers.

Education

High School Diploma -

Sage Creek High School
California
06.2024

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Money handling
  • Time management
  • Decision-making

LANGUAGES

Spanish Conversational

Timeline

Sales Associate

Chick-fil-A
08.2025 - Current

Assistant Manager/Cashier

Walmart
05.2024 - 05.2025

Cashier

Walmart
06.2023 - 12.2023

Cashier

Wendy's
05.2022 - 06.2023

High School Diploma -

Sage Creek High School
Cassandra Morgan