Summary
Overview
Work History
Education
Skills
Cover Letter
Awards
Volunteer Experience
Certification
References
Timeline
Generic

Cassandra McNamara

Carleton Place,Canada

Summary

I am very dependable, detailed and hard-working. I have previous experience working in reception, administration and sales and I have excellent customer service skills. I am very organized, timely, and teamwork-oriented, love people and can effectively problem-solve. I am a highly-motivated employee with desire to take on new challenges. I have a strong worth ethic and exceptional interpersonal skills. Additionally, I am adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Service Representative and Receptionist

Mahogany Salon and Spa
11.2022 - 08.2023
  • Answered incoming calls from guests seeking reservations or general information.
  • Oversaw company emails and booked appointments
  • Made sales regarding spa boutique and product
  • Maintained cleanliness of lobby area and spa.
  • Handled customer complaints professionally and efficiently.
  • Assisted guests with check-ins and check-outs in a timely manner.
  • Provided assistance to guests throughout their appointments.

Cashier and merchandiser

Shoppers Drug Mart
01.2022 - 06.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

COVID-19 Screener

The Carleton Place Daycare and Childcare services
Carleton Place, ON
07.2021 - 09.2021
  • Assisted patients with completing COVID-19 screening forms and questionnaires.
  • Educated patients about symptoms associated with COVID-19 and when to seek medical attention.
  • Administered temperature checks using non-contact thermometers for individuals entering the facility.
  • Maintained accurate records of daily screenings and results in accordance with HIPAA regulations.

Education

Bachelor of Arts - Political Science And Economics

McMaster University
Hamilton, ON
09-2023

High School Diploma -

Notre Dame Catholic Highschool
Carleton Place, ON
06-2022

Skills

  • Customer Service
  • Sales experience
  • Product Sales
  • Computer Skills
  • Financial Transactions
  • Attentive
  • Detailed
  • Problem-solving skills
  • Timely
  • Organizing Fundraising Activities

Cover Letter

Greetings, my name is Cassandra McNamara and I'm applying for the position of Admin Summer Student at Lanark County Community Justice. I have previous experience working in administration at Mahogany Salon and Spa, as a Guest Service Representative. This included overseeing bookings, schedules, company emails, customer service calls and closing and counting all sales. In addition, to this, I also made product and boutique sales and helped to organize bridal parties at Mahogany, assisting brides in services, setting up displays and serving refreshments. I am very well-versed in customer service, administration and sales skills and I do so in a polished and professional manner, I also have a plethora of skills pertaining to technology and social media. Working in customer service has given me a diversity of skills. I have excellent social skills and am very attentive, organized and timely. I know the value of teamwork and I can effectively problem-solve and work in fast-paced environments. I have always sought to maintain and improve my relationships in any professional setting. I easily adjust to challenges and can ensure the golf tournament would be organized excellently. I would love to put forth all my skills into the Student Admin position at the Lanark County Community Justice.

Awards

  • Where's Franktown, Josiah Grant Trooper award (2012)
  • ZEAL Award, Calvary Christian Academy (2018)
  • Tenacity Award, Naismith Basketball Association (2018)
  • Perseverance Award, Calvary Christian High School (2019)
  • 13 MVP Awards, Naismith Basketball Association (2014-2019)

Volunteer Experience

  • Volunteered to assist in Painting Classes at Revera Stoneridge Manor Long Term Care Home in 2015
  • Volunteered for seven days in Project Seedlings Humanitarian Trip Grenada, 2018
  • Volunteered to run, organize and supervise Novice to Bantam Basketball intramural's at Calvary Christian Academy, 2018
  • Appointed to perform as an MC at Calvary Christian Academy's annual Christmas pageant, 2018
  • Volunteered for seven days in Casas por Cristo Humanitarian Trip, The Dominican Republic, 2019
  • Volunteered to organize the Notre Dame Catholic Highschool Spring Foodbank Fundraiser, 2022

Certification

  • Smart Serve
  • Anaphylaxis Training
  • First Aid Training

References

References available upon request.

Timeline

Guest Service Representative and Receptionist

Mahogany Salon and Spa
11.2022 - 08.2023

Cashier and merchandiser

Shoppers Drug Mart
01.2022 - 06.2022

COVID-19 Screener

The Carleton Place Daycare and Childcare services
07.2021 - 09.2021

Bachelor of Arts - Political Science And Economics

McMaster University

High School Diploma -

Notre Dame Catholic Highschool
Cassandra McNamara