Increased guest satisfaction by addressing concerns promptly and courteously during the ticket scanning process.
Reduced wait times at entrance points by swiftly identifying errors in printed or digital tickets, facilitating quick resolution or redirection to appropriate staff members.
Maintained smooth entry flow by quickly resolving ticketing issues and discrepancies.
Mitigated potential conflicts through diplomatic handling of situations involving unruly patrons or disagreements among attendees during ticket verification.
Enhanced customer experience by efficiently scanning tickets and providing accurate directions.
Greeted customers with smile and provided friendly, knowledgeable service.
Directed ticket holders to seats and facility locations.
Dog Sitting
Self
05.2024 - Current
Followed pet care instructions, dietary needs, and medication regimens.
Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
Junior Coach
National Ringette School
07.2024 - 07.2024
Promoted sportsmanship among team members by modeling appropriate behavior both on and off the field or court.
Enhanced team performance by implementing effective coaching strategies and techniques.
Mentored junior athletes through one-on-one coaching sessions, enhancing their understanding of the sport and refining their techniques.
Education
Five Bridges Junior High
Hubley NS
Skills
Self-awareness
Motivational techniques
Empathy development
Skill development
Personal discipline
Team bonding
Safety awareness
Exercise development
Injury prevention
Interests
Youth mentor, providing guidance and support to empower the next generation of leaders