Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cassandra Kraft

Oceanside

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Aldi USA
08.2022 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.

Operations Lead

Kohls Department Store
11.2020 - 06.2022
  • Developed and maintained a high level of customer satisfaction with effective communication and problem-solving skills.
  • Established strong relationships with vendors, negotiating favorable contract terms that benefited the organization financially.
  • Managed inventory control, ensuring optimal stock levels for efficient operations.
  • Enhanced team performance through regular coaching and feedback sessions.
  • Streamlined operational processes by identifying inefficiencies and implementing improvements.
  • Ensured safety protocols were followed consistently by all staff members throughout daily operations tasks.
  • Troubleshot issues as they arose in real-time, preventing potential disruptions to normal workflow.
  • Followed shipping and receiving procedures for goods and materials.

Education

Associate of Science - Management

Delaware Technical Community College
DE
05-2026

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Team building and leadership
  • Time management
  • Inventory control
  • Attention to detail
  • Pricing and markdowns
  • Order management
  • Microsoft Office Suite
  • Incident reports
  • KPI tracking

Timeline

Assistant Store Manager

Aldi USA
08.2022 - Current

Operations Lead

Kohls Department Store
11.2020 - 06.2022

Associate of Science - Management

Delaware Technical Community College

Similar Profiles

CREATE PROFILE
Cassandra Kraft