Cassandra James
Kimberley,BC
Summary
Kind Clinical Counsellor with superior knowledge of evidence-based treatment procedures and working closely with mental health clients. Successful at planning individualized treatments and maintaining relationships with clients. Adept providing virtual counselling and Jane App software.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Virtual Clinical Counsellor
Telus Health Virtual Care
04.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Provided evidence-based therapeutic interventions on a virtual format
- Managed time efficiently in order to complete all tasks within deadlines.
Clinical Counsellor
Summit Community Services Society
04.2018 - Current
- Enhanced client well-being by implementing evidence-based counseling techniques and treatment plans.
- Increased patient satisfaction by providing empathetic, supportive, and non-judgmental counseling sessions.
- Improved client outcomes with thorough assessments, goal setting, and progress tracking.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients diverse needs.
- Led psychoeducational groups on topics such as stress management, coping skills, and mental health awareness to empower clients in their recovery journey.
- Conducted crisis interventions for clients experiencing suicidal thoughts or self-harm behaviors, ensuring safety and appropriate referrals.
- Developed culturally sensitive counseling approaches to accommodate diverse client populations and individual needs.
- Managed caseloads efficiently while adhering to strict deadlines for case notes submission, improving overall team productivity.
- Provided supervision for interns pursuing licensure as clinical counselors, fostering professional growth and development among junior staff members.
- Continually updated professional knowledge through participation in continuing education workshops and conferences, enhancing the quality of care provided to clients.
- Maintained confidential records related to individual patient treatment using Jane App software.
- Reduced client wait times by streamlining the appointment scheduling process and optimizing time management.
- Maintained confidentiality and upheld ethical standards in all interactions with clients, families, and colleagues.
Child and Youth Practicum Counsellor
Ministry Of Child And Family Development
09.2017 - 04.2018
- Provided direct clinical services such as intake, assessment, treatment, and crisis intervention; consultation/liaison with community agencies, schools, hospitals, and other ministry programs
- Provided comprehensive assessment and treatment planning and conducted individual, group and family therapy
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Maintained appropriate clinical/client/administrative records.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Community-Based Victim Service Worker
Summit Community Services Society
08.2014 - 08.2015
- Provided support to adult females, adult males, and children who experienced violence or abuse, adult sexualized assault, criminal harassment, child abuse/assault (both physical and sexual), adult survivors of childhood abuse (both physical and sexual), children who witnessed violence and other forms of family violence
- Provided consultation and worked collaboratively, where appropriate, with other local agencies who provided services to clients who have been victims of sexual assault, childhood sexual assault, family violence and other violent crimes
- Provided court accompaniment to victims who requested such support
- Streamlined service processes, resulting in increased efficiency and improved response times.
Education
Bachelor's of Community Rehabilitation - Disabilities Studies
University of Calgary
Calgary, ABMaster of Arts - Counselling Psychology
Yorkville Univeristy
Fredericton, NB05.2018
Skills
- EMDR Therapy
- Trauma-Informed Practices
- Dialectical Behavioral Therapy
- Relational Life Therapy
- Emotion-Focused Family Therapy
- Acceptance and Commitment Therapy
- Relationship Building
Certification
Registered Clinical Counsellor with the BCACC.
Timeline
Virtual Clinical Counsellor
Telus Health Virtual Care
04.2023 - Current
Clinical Counsellor
Summit Community Services Society
04.2018 - Current
Child and Youth Practicum Counsellor
Ministry Of Child And Family Development
09.2017 - 04.2018
Community-Based Victim Service Worker
Summit Community Services Society
08.2014 - 08.2015
Bachelor's of Community Rehabilitation - Disabilities Studies
University of Calgary
Master of Arts - Counselling Psychology
Yorkville Univeristy
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