Cassandra Hillyer

Langley,BC

Overview

years of professional experience

Priority 1 Equestrian

10.2020 - Current

Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Enhanced horse performance by implementing personalized training plans and monitoring progress.
Increased clients'' satisfaction with tailored training programs for individual horses based on their unique needs.
Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
Developed strong relationships with clients, providing regular updates on their horses'' progress and overall condition.
Mentored junior trainers on best practices for equine management, nutrition, exercise regimens, and injury prevention strategies.
Organized regular stable visits for routine farrier services, vaccinations, and dental check-ups in adherence with recommended equine health guidelines.
Streamlined scheduling processes by implementing time-saving software solutions that improved communication between trainers, riders, and stable staff members.
Fit gear for horses and specific riders.
Taught students show jumping, eventing and dressage, drilling technique and driving improvement through constructive criticism.

Mia Sheldon Horsemanship

06.2018 - 10.2022

Enhanced horse performance by implementing customized training programs tailored to individual needs and abilities.
Assisted head trainer in developing comprehensive training schedules, ensuring optimal preparation for races and events.
Collaborated with veterinarians to monitor horses'' health and address any medical concerns promptly.
Maintained detailed records of each horse''s progress, enabling informed decision-making regarding future training strategies.

High Point Equestrian Center

10.2016 - 03.2020

Improved horse care quality by implementing a comprehensive health monitoring and maintenance program.
Managed daily barn operations, ensuring efficient workflow and optimal use of resources.
Enhanced overall facility cleanliness with thorough sanitation processes and regular inspections.
Reduced horse-related injuries by establishing safety protocols for staff and visitors.
Sourced high-quality feed supplies at competitive prices, contributing to healthy horses and reduced costs.
Trained and supervised 6 barn workers in animal care procedures, maintenance duties and safety precautions.

University of Guelph

Guelph, ON

06.2020

English

Full Professional

Japanese