Cassandra Hess

Case Management

• Observed and participated in intake assessments
• Supported clients through ensuring they adhere to recovery/program protocol and provide emotional support throughout their rehabilitation journey.
• Facilitate group counseling sessions and parenting classes to support clients in the rehabilitation process, addressing emotional, behavioral, and spiritual health concerns.
• Peer-to-peer counseling

Communication and Leadership

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Clerical

• Maintaining case files and records according to HIPPA and confidentiality, ensuring accurate documentation, and updates
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
• Marketing and advertising

Med Tech

• Administer medication according to physician orders and in accordance with facility policy, administering accurately and timely.
• Accurately recording and documenting test results and maintaining organized, and up to date records

• Responsible for pouring medication, and preparing it for the day, checking medication in and out of the system
• Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
• Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.

Caregiver

• Providing personal care; bathing, dressing, and grooming
• Helping with toileting and hygiene needs
• Providing assistance with mobility, such as transferring to and from chairs, and/or beds
• Assisting with feeding if necessary, and preparing meals to dietary needs and preferences
• Performing light household duties, such as cleaning, laundry and tidying up
• Observing and reporting any chances in residents condition or behavior
• Providing companionship; engaging in activities and promoting social interaction

• I would attend to them in their own homes, and maintain the upkeep of their homes as well as helping them with their daily tasks such as getting showered, and their medication given to them at proper times
• Assisted clients with activities of daily living, promoting independence and quality of life.

• Worked with Schizophrenia patients
• Maintained daily compliance to doctors orders on giving medication to clients at directed times
• Helping to assistance in teaching them daily skills needed to advance through the program to be able to live a successful life
• Drive and assist them to their medical appointments, and helping them establish health care
• Assist in teaching them financial responsibility and how to maintain money spending habits, and healthy shopping habits
• Daily living skills for living healthy, successful lives

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

• Manager of opening shift
• Responsible for covering any needed areas; drive through, bagging food, handing out the food, front counter assistance, cooking.
• Worked effectively in fast-paced environments.
• In charge of counting drawers at the end of my shifts
• In charge of training new employees