Summary
Overview
Work History
Education
Skills
References
References
Timeline
Generic

Cassandra Hernandez

Tracy

Summary

Aspiring professional seeking to leverage training and skills in a challenging career opportunity.

Overview

6
6
years of professional experience

Work History

Associate

In-N-Out Burger
Tracy
09.2024 - Current
  • Provide excellent customer service to ensure a positive dining experience
  • Maintained cleanliness and organization of the restaurant environment
  • Operated cash register and processed transactions accurately and efficiently
  • Prepared food items following company recipes and safety standards
  • Collaborated with team members to streamline kitchen operations during busy shifts
  • Resolved customer complaints promptly to maintain satisfaction levels
  • Monitored inventory levels to ensure adequate stock for daily operations
  • Built relationships with customers by providing friendly customer service
  • Assisted customers with selecting items and answering questions about products
  • Ensured compliance with company safety regulations at all times while on the job
  • Managed multiple tasks simultaneously while maintaining attention to detail
  • Work as a team

Server

Red Lobster
Modesto
02.2023 - 12.2024
  • Greet all guests, and take orders from tables.
  • Prepare and serve food and drinks
  • Make connections and relationships with my guests.
  • Follow up with my guests to make sure they have the best experience
  • Handle cash, coupons, and gift cards
  • Clean tables for next guest to be seated as soon as possible
  • Working as a team
  • Creating friendships
  • Food safety
  • Cleaning
  • Restocking

Barista

Starbucks
Tracy
01.2020 - 08.2023
  • Memorize over hundreds of coffees, frappuccinos, teas, and customized customer beverages
  • Prepare and serve food orders, followed safety regulations when handling any food or beverages
  • Connecting with customers and always leaving them with a smile
  • Sanitizing and washing coffee, frappuccino, tea, and syrup equipment
  • Keeping a fast pace
  • Building relationships with customers and co-workers
  • Helping others when needed

Server/SP

Red Robins
Manteca
10.2021 - 09.2022
  • Greet guests and take orders
  • Prepare and serve food/drinks
  • Follow up with tables to get anything they need to have a great experience
  • Making great connections/relationships with guests
  • Taking payments
  • Bussing tables and preparing for next guest

Associate

Costco Distribution Center (seasonal)
Tracy
12.2020 - 02.2021
  • Unwrapped all pallets and organized trucks of returns by alphabet
  • Scanned all items on pallets and made all new labeled stickers
  • Picking up and moving returns over 70 lbs daily
  • Build new pallets neatly and rewrap all new pallets
  • Place all new pallets on big rig
  • Clean up all stations

Host/ promoted to SP

Chili's Bar and Grill
Tracy
05.2019 - 12.2019
  • Greet and seat all guests, and give them utensils.
  • Prepare and serve all food and drinks.
  • Get refills and anything else guests need
  • Clean all tables

Education

College -

Merced College
Merced, CA
01.2024

College -

Las Positas College
Livermore, CA
01.2020

High School -

John C. Kimball High School
Tracy, CA
01.2019

High School -

Buchanan High School
Clovis, CA
01.2016

Skills

  • Communication skills
  • Organization techniques
  • Solution-oriented mindset
  • Team skills
  • Emotional intelligence
  • Leadership skills
  • Cash handling
  • Fast-paced environment adaptation
  • Relationship building
  • Customer service
  • Food safety
  • Problem solving
  • Multitasking ability
  • Sales techniques
  • Computer skills
  • Adaptability and flexibility

References

  • Alex Medina, Manager/coworker, (209) 355-9964
  • Bri Hernandez, Co-worker/friend, (559) 288-3122
  • Anthony Irizzary, Professor, (248) 429-5905

References

References available upon request.

Timeline

Associate

In-N-Out Burger
09.2024 - Current

Server

Red Lobster
02.2023 - 12.2024

Server/SP

Red Robins
10.2021 - 09.2022

Associate

Costco Distribution Center (seasonal)
12.2020 - 02.2021

Barista

Starbucks
01.2020 - 08.2023

Host/ promoted to SP

Chili's Bar and Grill
05.2019 - 12.2019

College -

Merced College

College -

Las Positas College

High School -

John C. Kimball High School

High School -

Buchanan High School
Cassandra Hernandez