Summary
Overview
Work History
Skills
Timeline
Generic

Cassandra Halliday

Langley,BC

Summary

Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Reliable serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking cashier position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Mom

My Kids
Chilliwack, BC
09.2003 - Current
  • Maintained entire family's schedule and organized events.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Handled incoming information requests for several busy executives.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.

Office Manager

Halliday
Surrey, BC
03.2000 - 08.2003
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Maintained computer and physical filing systems.
  • Completed bi-weekly payroll for 20 employees.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using software.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to owner.
  • Managed main reception area to monitor scheduled appointments for owner business executives.
  • Processed weekly time cards to report employee's earnings for payroll disbursement.
  • Managed and organized functions and oversaw daily operations of office with 20 employees.
  • Performed accounts receivable collections for past due accounts by conducting collection calls.
  • Delegated office staff to perform administrative duties and share workloads.

Bartender

The Empress Hotel
Chilliwack, BC
08.1998 - 09.2001
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Trained 8 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Consulted with managers to organize special events and promotions.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.

Skills

  • Schedule Creation
  • Social Support
  • Rule Setting
  • Superior Communication Skills
  • Transportation and Errands
  • Special Assignments
  • Regulating Schedules
  • Praise and Encouragement
  • First Aid
  • Household Management
  • Childcare Techniques
  • Boundary Setting
  • Meal Planning and Preparation
  • Professional Relationships
  • Floor Sweeping
  • Event and Activity Planning
  • Household Operations
  • Individual Service Plans
  • Guest Inquiries
  • Guest Relations Management
  • Active Listening
  • Guest Satisfaction
  • Check Payment Processing
  • Transactions and Cash Handling
  • Age Verification

Timeline

Mom

My Kids
09.2003 - Current

Office Manager

Halliday
03.2000 - 08.2003

Bartender

The Empress Hotel
08.1998 - 09.2001

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Cassandra Halliday