Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cassandra Gregoria

Cupertino

Summary

Highly motivated and adaptable professional with over 8 years of experience across hospitality, property management, and administrative support. Known for delivering exceptional customer service, thriving in high-pressure environments, and contributing to efficient team operations. Accomplished at coordinating schedules, managing front desk duties, and handling inventory with precision.

Overview

10
10
years of professional experience

Work History

Member Care Coordinator

JumpstartMD
07.2024 - Current
  • Manage clinic flow to ensure members are seen on time
  • Schedule in person and virtual appointments
  • Collect payments for memberships, products, and balances dues
  • Count and order monthly inventory supplies
  • Collaborate with team to implement new ideas
  • Educated members on products available

Hostess

Rosewood Hotels And Resorts
08.2022 - 06.2024
  • Greeted hotel guests and walk ins with professionalism and warmth
  • Adhered to Forbes and LQA standards to deliver 5 star service
  • Created, formatted, and maintained service menus
  • Managed and confirmed guest reservations via email and phone

Hostess

The Village Pub
09.2020 - 08.2022
  • Prepared togo orders and reservations
  • Assisted in bussing and table setup for efficient turnover
  • Communicated dietary needs and special requests to the team
  • Helped to maintain cleanliness of the dining area

Leasing Professional

Prometheus Real Estate Group
09.2019 - 12.2020
  • Handled opening procedures and responded promptly to email inquiries
  • Resolved Neighbor disputes and handled noise complaints
  • Conducted tours and followed up with future Neighbors
  • Submitted items for pre and final approval
  • Completed daily and weekly reports

Hostess/ Server/ PIC

Pacific Catch
01.2016 - 12.2019
  • Trained new team members to company standards
  • Welcomed guests with professionalism and efficiency
  • Handled phone calls, togo orders, and reservations
  • Maintained cleanliness of host stand
  • Supported management with operational needs

Education

High School -

PIEDMONT HILLS HIGH SCHOOL
San Jose, CA
05-2013

Skills

  • Lead2Lease
  • Salesforce
  • Microsoft Office
  • YieldStar
  • InfoGenesis
  • Guest experience
  • Hospitality standards
  • Elation

References

References available upon request.

Timeline

Member Care Coordinator

JumpstartMD
07.2024 - Current

Hostess

Rosewood Hotels And Resorts
08.2022 - 06.2024

Hostess

The Village Pub
09.2020 - 08.2022

Leasing Professional

Prometheus Real Estate Group
09.2019 - 12.2020

Hostess/ Server/ PIC

Pacific Catch
01.2016 - 12.2019

High School -

PIEDMONT HILLS HIGH SCHOOL

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Cassandra Gregoria