Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Server

Cassandra Garnett

Welland,ON

Summary

Dedicated professional with a proven track record at Boston Pizza Restaurant, showcasing exceptional customer service and a strong work ethic. Expert in POS systems and guest engagement, I excel in high-pressure environments, ensuring seamless service and outstanding guest experiences. My collaborative skills and ability to multitask have consistently contributed to team success and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Boston Pizza Restaurant
07.2024 - Current

Currently excelling at boston pizza by:


  • Worked with POS system to place orders, and manage bills.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Ran food and beverages in a timely manor
  • Host, expo and busser knowledge
  • Maintained product knowledge of the menu and specials
  • Restock and organize weekly shipments


Recreational Coordinator

The Lighthouse Retreat Inc
09.2022 - 07.2024

Client focused recreation programming and planning, to drive participant social, emotional and physical health. To cater each activity to each individual needs and levels.

Skills:

  • Team collaboration
  • Setting up activities
  • Program development
  • Program implementation
  • Marketing
  • Leadership skills
  • Documentation
  • Cooking and serving well rounded nutritious meals
  • Stress management
  • Problem solving and resolution
  • Behavioural Support
  • Composer and emotional control
  • Verbal and Written communication
  • Caring, kind and compassionate

Team Member

Tim Hortons
05.2022 - 10.2022

During my time at Tim Horton’s i,

  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Made coffee, teas and cold beverages and worked at the hot station making food for our customers
  • Took order in front of house and at the window, fast and efficiently
  • Maintained and cleaned the washrooms and dining area
  • Interacted with customers in a friendly manner
  • Opened every morning, putting money in all the tills, making all the coffee and beverages, and placing foods on display
  • Prepped cold beverages during and after shift; ex, iced coffee, cold brew and lemonades

Cashier

Pizza Nova
03.2021 - 08.2022
  • Worked with customers on a daily basis providing great customer service.
  • Processing cash, credit card and debit card transaction payments, along with refunds.
  • Operating a POS system in an efficient manner while still greeting and being friendly with the customers.
  • Helping with food preparation before, during and after my shifts.
  • Safely working with deep fryers and 500 degree ovens.
  • Cleaning and maintaining the dining area along with food preparation stations

Education

Diploma - Recreational Therapy

Niagara College
Welland, ON
11-2025

Diploma - Recreation And Leisure Services

Seneca College of Applied Arts And Technology
King City, ON
04-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Communication skills
  • Food services
  • Dependable
  • Kind and caring

Languages

English
Native or Bilingual

Certification

  • Food Handler Certification
  • Smart Serve

Timeline

Server

Boston Pizza Restaurant
07.2024 - Current

Recreational Coordinator

The Lighthouse Retreat Inc
09.2022 - 07.2024

Team Member

Tim Hortons
05.2022 - 10.2022

Cashier

Pizza Nova
03.2021 - 08.2022

Diploma - Recreational Therapy

Niagara College

Diploma - Recreation And Leisure Services

Seneca College of Applied Arts And Technology
Cassandra Garnett