Cassandra Gallant
Bathurst,NB
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
2
2
years of professional experience
Work History
Switchboard Operator
Vitalite
Bathurst, New Brunswick
06.2024 - Current
- Operated telephone switchboard and routed calls to correct destination.
- Operated multi-line telephone system to answer incoming calls, determine purpose of callers, and forward calls to appropriate personnel or department.
- Routed emergency calls to the appropriate department or personnel.
- Alerted staff of emergency information and general announcements using PA system.
- Processed incoming or outgoing mail, packages or deliveries.
- Operated telephone switchboard to provide information, take messages and forward calls.
Assistant Manager
Ardene
Bathurst, New Brunswick
02.2023 - 06.2024
- Evaluated individual and team business performance and identified opportunities for improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Supervised daily operations including scheduling shifts, assigning duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Bathurst High School
Bathurst, NB06-2018
Some College (No Degree) - Paralegal Studies
Oulton College
Moncton, NBSkills
- Switchboard operations
- Flexibility
- Quick-learning
- Dependability
- Task delegation
Languages
English
Professional
French
Limited
Timeline
Switchboard Operator
Vitalite
06.2024 - Current
Assistant Manager
Ardene
02.2023 - 06.2024
High School Diploma -
Bathurst High School
Some College (No Degree) - Paralegal Studies
Oulton College
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