Cassandra Dube
Sault Ste. Marie
Summary
Dynamic Sales Manager with a proven track record at In Style Floor Coverings, excelling in relationship building and sales strategies. Enhanced client satisfaction and revenue through exceptional service and effective problem-solving. Skilled in staff management and product knowledge, consistently achieving goals while fostering a positive team environment.
Overview
18
18
years of professional experience
Work History
Sales Manager
In Style Floor Coverings/Granite By Design
10.2007 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Manage inventory and coordinate with supply chain teams
- Handle escalated customer service issues professionally
- Excellent organizational and problem solving abilities
Hairstylist/Salon Manager
Jagg Unisex Salon
02.2012 - 06.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Education
High School Diploma -
Sault College of Applied Arts And Technology
Sault Ste. Marie, None08-2012
Skills
- Relationship building
- Staff management
- Goals and performance
- Product knowledge
- Sales expertise
Languages
English
Native or Bilingual
Timeline
Hairstylist/Salon Manager
Jagg Unisex Salon
02.2012 - 06.2020
Sales Manager
In Style Floor Coverings/Granite By Design
10.2007 - Current
High School Diploma -
Sault College of Applied Arts And Technology
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