Cassandra Delgado
Sacramento
Overview
8
8
years of professional experience
Work History
Senior Member Service Representative
YMCA
08.2023 - 01.2024
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Learned and maintained in-depth understanding of service information to offer knowledgeable and educated responses to diverse customer questions.
- Managed and motivated employees to be productive and engaged in work.
Caregiver
In Home Support Services(IHSS)
01.2022 - 10.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Insurance Agent
GEICO, Government Employees Insurance
02.2020 - 06.2023
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Manager
Sushi Deli
09.2015 - 02.2020
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Skills
- CPR and First Aid Certified
- Mandated Reporter
- Certified Nutritionist
- Strong communication skills
- Highly responsible and reliable
- Detail oriented
Timeline
Senior Member Service Representative
YMCA
08.2023 - 01.2024
Caregiver
In Home Support Services(IHSS)
01.2022 - 10.2023
Insurance Agent
GEICO, Government Employees Insurance
02.2020 - 06.2023
Manager
Sushi Deli
09.2015 - 02.2020
Similar Profiles
Caroline CrowleyCaroline Crowley
Child Surround Care Leader at YMCAChild Surround Care Leader at YMCA
Niya MentinkNiya Mentink
Lifeguard at YMCALifeguard at YMCA
Aaliyah MercedAaliyah Merced
Child Care Counselor/Site Supervisor at YMCAChild Care Counselor/Site Supervisor at YMCA
Nicholas HartpenceNicholas Hartpence
Film Teacher at YMCAFilm Teacher at YMCA
Adrian ValenciaAdrian Valencia
Paraeducator/Preschool Afterschool Care Volunteer at Yuba City Unified School DistrictParaeducator/Preschool Afterschool Care Volunteer at Yuba City Unified School District