Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Cassandra Deegan

Vancouver,BC

Summary

Innovative and collaborative Pastry Chef with ten years of experience developing recipes, managing inventory, and training associates. Four years dedicated to working at a Michelin-star restaurant in Dublin, Ireland, where I began as a commis and worked my way to sous chef. After moving to Canada, I continue to develop my skills by working in high-end establishments and developing new food concepts and unique menu offerings. Having worked in kitchens for the last ten years I feel like my experience and work ethic would be a good fit for the position. In my new position in sales I am a hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Territory Manager

Bakemark
Richmond, BC
01.2024 - Current
  • Conducted market research to determine customer needs and preferences within the region.
  • Established relationships with key customers, vendors, and distributors in the area.
  • Resolved customer complaints promptly and professionally.
  • Planned travel schedule for visiting stores within assigned territory on a regular basis.
  • Implemented processes that ensured timely delivery of products ordered by customers.
  • Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
  • Stayed current on competitor sales, prices and products.

Pastry Chef

Vancouver
03.2022 - Current
  • Preparing over 150 pastries and croissants daily by piping, decorating, and securely packaging them for safe transportation to various locations
  • Remaining consistent with appearance and flavor profile
  • Develop and prototype new recipes for menu offerings regularly, holding training sessions with staff to develop skills and techniques
  • Coach new staff on policies, procedures and performance strategies
  • Laminating puff pastry, rolling croissants and other pastries, monitoring products during baking and adjusting temperatures as needed
  • Assist in the purchasing, organizing and overseeing the use of kitchen materials and equipment
  • Maintaining a high-level overview of budgets.

Pastry Sous Chef

BETA5 Chocolates
Vancouver
10.2019 - 03.2022
  • Prepared a fresh selection of pastries daily, utilizing a variety of techniques
  • Responsible for inventory management and quality reassurance of goods received
  • Created work plans and resource allocations to the pastry kitchen as necessary
  • Created new recipes to refine product development
  • Introduced strategies for risk mitigation and implemented a process of prospective risk management and contingency planning
  • Trained all new hires on policies and procedures
  • Encouraged input and collaboration from the team.

Pastry Chef

Wildebeest
Vancouver
07.2018 - 10.2019
  • Collaborated with the Executive Chef to create a cohesive dessert menu that complimented the main dishes
  • Regularly worked the pastry section during dinner service, maintaining a calm demeanor during fast-paced and demanding services
  • Responsible for all ordering and inventory management for the pastry section
  • Collaborated with the social media marketing team to promote new dessert menu offerings and descriptions
  • Created unique desserts for private functions, based on dietary requests from clients.

Pastry Sous

Chapter One
Dublin, Ireland
08.2013 - 02.2018
  • Implemented a variety of techniques daily to prepare bread, pastries, ice cream and hand-crafted chocolates
  • Created unique menu offerings and developed pre-existing recipes to enhance flavor profile and presentation
  • Trained and developed the pastry team, delegating tasks to the commis chef regularly
  • Planned workforce use, space requirements, and equipment layouts to optimize workflows, leading to a 10% increase in productivity
  • Responsible for inventory management and quality of goods received.

Education

Higher Certificate in Culinary Arts, Culinary skills, Culinary operations, Culinary science, Food safety, Nutrition, Restaurant service and communications -

Galway - Mayo Institute of Technology
01.2013

Skills

  • Baking Techniques
  • Leadership & Team Development
  • Inventory Management
  • Time Management
  • Recipe Development
  • Adaptive & Creative
  • Health & Safety Guidelines
  • Highly Organized
  • Strong Organizer
  • Proactive Self-starter
  • Meeting & Event Organizer
  • Program Leadership
  • Client Experience Advocate
  • Strong initiative, positive attitude, ability to use discretion and to work well with others
  • Ability to anticipate needs, work independently, and be decisive when necessary with minimal supervision
  • Willingness to work in a role that requires high degree of flexibility in terms of rapidly changing priorities and reasonably broad scope of deliverables (ie pure administration to project management-type work)
  • Excellent planning/organizing, business writing and presentation skills
  • Strong knowledge of Google Slide and MS Powerpoint - Ability to edit and prepare presentations to convey key messages
  • Knowledge of Adobe PDF, SAP, teamHub / SuccessFactors
  • Order Management
  • Customer Relationship Development

Personal Information

Title: Pastry Chef

Timeline

Territory Manager

Bakemark
01.2024 - Current

Pastry Chef

03.2022 - Current

Pastry Sous Chef

BETA5 Chocolates
10.2019 - 03.2022

Pastry Chef

Wildebeest
07.2018 - 10.2019

Pastry Sous

Chapter One
08.2013 - 02.2018

Higher Certificate in Culinary Arts, Culinary skills, Culinary operations, Culinary science, Food safety, Nutrition, Restaurant service and communications -

Galway - Mayo Institute of Technology

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Cassandra Deegan