Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Cassandra Costello

Windsor,Ontario

Summary

Knowledgeable and dedicated professional with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing business in the community it was founded in.

Overview

5
5
years of professional experience

Work History

Food Service Hospitality

Seven Lakes Championship Golf Course
08.2022 - Current
  • Serviced guests with food and beverage requests in a proficient and professional manner
  • Managed transactions with customers using payment systems

Server

Penalty Box
11.2019 - Current
  • Handling a large volume of customer interactions in a fast-paced work environment
  • Detailing friendly interaction to ensure customer retention and satisfaction
  • Responding professionally to customer orders and criticisms with quick solutions

Temporary Real Estate Assistant

Radu Demian Real Estate Salesperson
11.2021 - 02.2022
  • Entered data into CINC Pro to maintain and improve customer relationship management
  • Extensive knowledge of the products and services offered in the current real estate market
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.

Hostess/ Server

Boston Pizza
06.2019 - 11.2019
  • Provided superior customer service by promptly greeting and welcoming guests.
  • Answered telephones, addressed caller inquiries, and delivered messages.
  • Operated a POS System to allow for smooth hospitality logistics

Education

Bachelor of Science - Human Kinetics

University of Windsor
Windsor, ON
04.2021

Skills

  • Organization
  • Articulate Communication
  • Client Relations
  • Proper Phone Etiquette
  • Data Entry Systems
  • Professional Feedback
  • Appointment Scheduling
  • Call Management

Languages

English
Full Professional

Additional Information

Additional Work Experience:

  • Red Lobster- Hostess February 2017-June 2019
  • University of Windsor Athletics- Scorekeeper August 2017- March 2018
  • YM Inc- Salesperson January 2016- September 2017

Timeline

Food Service Hospitality

Seven Lakes Championship Golf Course
08.2022 - Current

Temporary Real Estate Assistant

Radu Demian Real Estate Salesperson
11.2021 - 02.2022

Server

Penalty Box
11.2019 - Current

Hostess/ Server

Boston Pizza
06.2019 - 11.2019

Bachelor of Science - Human Kinetics

University of Windsor

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Cassandra Costello