Cassandra Chevalier
Dunnville,Canada
Summary
Compassionate professional with an extensive background in the animal care industry as well as Animal Control. Experience includes handling and relocating animals, investigating cases of neglect or abuse, and educating public on proper pet care. Strengths lie in understanding animal behaviour, being able to remain calm in stressful situations and having strong communication skills. Have made significant contributions to community safety and animal welfare through effective enforcement of local laws related to domestic animals.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Animal Control Officer
Niagara SPCA
Welland, Ontario
07.2026 - Current
- Respond to sick/injured wildlife calls.
- Transporting animals to the shelter for intake and evaluation.
- Respond to public complaints regarding animal Bylaws and nuisance concerns.
- Capture loose animals/wildlife using safe restraint and humane handling methods.
- Enforce local animal control regulations.
- Enforce licensing requirements for pets within city limits.
- Perform humane euthanasia when necessary according to established guidelines.
- Investigate and Issue tickets pertaining to Bylaw infractions.
Veterinary Assistant
Central Niagara Animal Hospital
Niagara falls, Ont.
05.2023 - 06.2026
- Assist Veterinarian to handle, restrain and care for animals undergoing treatment and surgery.
- Produce radiographs, collect and analyse samples and perform other laboratory tests to assist in diagnosis of animal health problems.
- Prepare and administer medications, vaccines and other injections under direction of a veterinarian.
- Assist Veterinarian with animals before, during and following surgery by preparing surgical equipment, administering and monitoring anaesthetics and cleaning up after surgery.
- Educate and advise clients on animal health care including nutrition, medications, home care and surgery aftercare.
- Placing and receiving inventory.
- Answer phone calls, take messages, and redirect calls as necessary - Schedule appointments and maintain follow-ups for critical cases.
- Proficient in the practice and use of management software program "AVI mark".
Pack leader
Niagara Pet Resort Inc.
NOTL, Ont.
05.2024 - 06.2026
- Responsible for monitoring and supervising dog packs of up to 30+ dogs. With a strong ability of understanding dog psychology, a dog's body language, and dog pack mentality.
- Prepping meals, feeding, and logging each dog's eating habits under our care. Administering medication if needed, and ensuring they have adequate and clean bedding.
- Monitoring the health and behaviour of dogs, reporting and documenting any concerns to management.
- Cleaning and maintaining animal enclosures (indoors and outdoors) to ensure a hygienic environment.
- Communicate effectively with pet owners about their dog's behavior and needs.
Dog Training Assistant/ Kennel Attendant
Courteous Canine
Wainfleet, Ont.
10.2023 - 01.2024
- Assisted in a variety of dog training sessions, outings, dog socials.
- Handling dogs of all sizes.
- Contributed to the daily administration and coordination of training functions and events.
- Work with clients and their dogs under supervision of the trainer.
- Perform basic attendant duties include cleaning cages and dog runs, and feeding, exercising, and socializing.
- Trained to learn basic to advanced behavioural responses from dogs.
Kennel Attendant
Boondocks Pet Resort
Niagara Falls, Ont.
01.2021 - 09.2023
- Provided a fun, safe, and clean environment for dogs.
- Provided pets with food and water throughout the day, and managed playtimes.
- Administered medications to pets that required them.
- Cleaned and maintained kennels, keeping them free of waste, fur/hair, and other unsanitary or hazardous materials.
- Advised and provided quotes to customers of the various grooming and daycare packages that are available.
- Perform receptionist duties such as answering phones, making appointments, emails and processed customer transactions and maintaining cash drawer.
Education
College Diploma - PSI- Custom Border Services
Niagara College
Highschool Diploma -
Welland Centennial Secondary School
Skills
- Animal bylaws enforcement
- Wildlife response
- Conflict resolution
- Public relations
- Animal restraint
- Bylaw enforcement
- Animal handling
- Problem solving
- Report writing
- Compassion and empathy
- Public safety
- Kennel sanitation
- Client education
- Attention to detail
Certification
Canine CRP & Emergency First Aid Certification
Timeline
Animal Control Officer
Niagara SPCA
07.2026 - Current
Pack leader
Niagara Pet Resort Inc.
05.2024 - 06.2026
Dog Training Assistant/ Kennel Attendant
Courteous Canine
10.2023 - 01.2024
Veterinary Assistant
Central Niagara Animal Hospital
05.2023 - 06.2026
Kennel Attendant
Boondocks Pet Resort
01.2021 - 09.2023
College Diploma - PSI- Custom Border Services
Niagara College
Highschool Diploma -
Welland Centennial Secondary School