Overview
Work History
Education
Skills
Additional Information
REFERENCES
Timeline
Generic

Cassandra Brown

Courtenay,BC

Overview

11
11
years of professional experience

Work History

Cleaner/Maintenance

Gladstone Brewing Company
09.2023 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.

Cleaning Business Owner

Cleaned by Cass
01.2021 - 09.2023
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Private Nanny

Lawmar Contracting
01.2019 - 12.2022
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Transported children to and from school, medical appointments and extra-curricular activities.
  • Prepared snacks and meals.

Head Chef

Cafe Q
12.2017 - 10.2018
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Placed orders to restock items before supplies ran out.
  • Hired, managed, and trained kitchen staff.
  • Created recipes and prepared advanced dishes.
  • Engaged with customers to gather feedback, using insights to refine dishes and service.


Sous Chef

Gesha Coffee Co
07.2016 - 11.2017
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
  • Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.

Sous Chef

Geordies Cafe
11.2015 - 06.2016
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
  • Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
  • Contributed to menu design, incorporating innovative culinary techniques that attracted wider clientele.

Housekeeper

Reef Point Cottages
04.2015 - 10.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Server

Four Seasons Hotels and Resorts
11.2014 - 04.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Barista

Kingston Street Cafe
01.2014 - 10.2014
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Sage Level 1 & 2 - Accounting

Sage Accounting
Online

High School Diploma -

Maharani College
Warkworth, New Zealand
2009

Skills

Reliability and punctuality

Communication and Interpersonal Skills

Problem-Solving

Professional Appearance

Multitasking

Organizational Skills

Strong Work Ethic

Teamwork and Collaboration

Time Management

Additional Information


Volunteer Firefighter, Rottnest Island WA, Australia 2015-2016


Volunteer Firefighter, Oyster River Fire Department, Black Creek BC Canada 2023-Current


Kidstart Mentor John Howard Society, Courtenay BC Canada 2020 - 2021

REFERENCES

Krystal and Adam Mcintyre - Employers while I was a Nanny, Cleaner and office work +12507025856


Maryann and Lawrie Mcintyre - Lawmar Contracting +12503387637


Kat Reber - Cleaning client +12506509160


Timeline

Cleaner/Maintenance

Gladstone Brewing Company
09.2023 - Current

Cleaning Business Owner

Cleaned by Cass
01.2021 - 09.2023

Private Nanny

Lawmar Contracting
01.2019 - 12.2022

Head Chef

Cafe Q
12.2017 - 10.2018

Sous Chef

Gesha Coffee Co
07.2016 - 11.2017

Sous Chef

Geordies Cafe
11.2015 - 06.2016

Housekeeper

Reef Point Cottages
04.2015 - 10.2015

Server

Four Seasons Hotels and Resorts
11.2014 - 04.2015

Barista

Kingston Street Cafe
01.2014 - 10.2014

Sage Level 1 & 2 - Accounting

Sage Accounting

High School Diploma -

Maharani College

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