Casey Vigneux
Windsor,ON
Summary
Dedicated cannabis professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Pop's Cannabis
09.2023 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
- Completed physical inventory counts each month.
Assistant Manager
Factory Direct
10.2022 - 01.2024
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Manager
Neat Cannabis Co.
03.2021 - 06.2022
- Ensured compliance with state regulations by maintaining accurate records and documentation for all transactions.
- Increased sales through effective product promotion and staff training in upselling techniques.
- Maintained a secure cash environment with diligent monitoring, surveillance, and adherence to internal controls.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Maintained inventory management with regular audits, accurate ordering, and efficient stock organization.
Production Manager
Scotian Isle Baked Goods
08.2017 - 03.2021
- Developed and maintained strong relationships with suppliers to ensure timely delivery of raw materials.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained and controlled inventory of baked goods.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
- Offered every customer exceptional service and learned regular customers' preferences.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Diploma - PSW (personal support worker)
Fanshawe College
08.2019
Skills
- CPR and First Aid
- Customer Service
- POS Systems
- Team Development
- Shift Scheduling
- Problem-Solving
- Inventory Control
- Bank and Safe Deposits
- Opening and Closing Procedures
Certification
- Smart Serve, 03/01/18, Present
- Safe Food Handling, 02/01/18, Present
Additional Information
References upon request.
Personal Information
Willing To Relocate: Anywhere
Languages
English
Native or Bilingual
Timeline
Store Manager
Pop's Cannabis
09.2023 - Current
Assistant Manager
Factory Direct
10.2022 - 01.2024
Assistant Manager
Neat Cannabis Co.
03.2021 - 06.2022
Production Manager
Scotian Isle Baked Goods
08.2017 - 03.2021
Diploma - PSW (personal support worker)
Fanshawe College
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