CASEY A. TOPPING
Escalon
Summary
Resourceful professional in the field of motor vehicle operations, known for high productivity and efficient task completion. Possess specialized skills in route optimization, vehicle maintenance protocols, and safety compliance. Excel at communication, adaptability, and problem-solving to ensure smooth operational flow and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Driver
Vivalon
Modesto
10.2024 - Current
Bar Captain
Chart House
Dana Point
03.2016 - 01.2020
- Greeted guests with friendliness and professionalism.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Managed inventory levels to minimize overstock or shortages.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
Bar Manager
K’ya Bistro Bar
Laguna Beach
07.2013 - 01.2016
- Company Overview: La Casa del Camino Hotel
- La Casa del Camino Hotel
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Conducted weekly team meetings to discuss upcoming events, promotions and menu changes.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Coached staff on strategies to enhance performance and improve customer relations.
- Prepared detailed reports on daily sales figures to track trends in customer preferences.
- Resolved problems or concerns to satisfaction of involved parties.
Education
Irvine Valley College
Irvine, CASkills
- Microsoft Efficient
- CPR certified
- Conflict Resolution
- CDL
- Team leadership
- Communication skills
Hobbies and Interests
- Golf
- Snowboarding
- Tennis
- Bowling
Timeline
Driver
Vivalon
10.2024 - Current
Bar Captain
Chart House
03.2016 - 01.2020
Bar Manager
K’ya Bistro Bar
07.2013 - 01.2016
Irvine Valley College