Casey Russell
Victoria
Summary
Adept at transforming spaces and enhancing property marketability, I leveraged my interior design ideas and client consultation skills to elevate home staging projects. With strategic furniture placement and attention to detail, it significantly improved client satisfaction and sales outcomes, showcasing a unique blend of creative and interpersonal abilities.
With a strong eye for design and space planning, an understanding of color theory and interior decor, combined with skills in organizing and transforming spaces to enhance visual appeal, I created inviting and aesthetically pleasing environments for home sellers, new home buyers, and other projects.
Overview
13
13
years of professional experience
Work History
Interior Design / Home Staging
Eagle Pacific Developments Inc. / HVH Developments
03.2020 - 09.2024
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Maintained up-to-date knowledge of design trends, incorporating current styles into home staging projects as appropriate.
- Enhanced property appeal by strategically placing furniture and accessories in homes for sale.
- Assisted in photography sessions, ensuring staged homes were showcased in their best light for marketing materials.
- Solved space planning challenges by rearranging furniture layouts for optimal flow and aesthetics.
- Improved property marketability, assisting in the selection of paint colors, finishes, and fixtures.
- Contributed to successful open houses by preparing properties with meticulous attention to detail.
- Selected furniture, lighting and accessories to enhance design concepts.
- Collaborated with contractors and suppliers for smooth execution of design plans.
- Conducted client consultations to understand requirements and preferences.
Sales Manager
Treemote Inc.
11.2015 - 09.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Prepared sales presentations for clients showing success and credibility of products.
Office Manager /Administrative Bookkeeper
Eagle Pacific Developments Inc.
11.2015 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Accounts Receivable Assistant
BBS Systems Ltd.
03.2015 - 11.2015
- Billed customers by sending statements and invoices via fax or email.
- Verified postings, figures and documents for mathematical accuracy, proper coding and correct entry.
- Collaborated with sales and customer service departments to resolve billing issues, improving customer satisfaction rates.
Administrative Assistant
Owen Business Systems
03.2012 - 06.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Office Administration Certification - Office Administration / Bookkeeping
Camosun College
Victoria, BCSkills
- Client consultation
- Interior design
- Furniture arrangement
- Space planning
- Color coordination
- Home styling
- Lighting Design
- Attention to detail
- Design planning
- Interior planning
- Client consultations
- Furnishings selection
- Office Management
- Bookkeeping
- Customer Service
Languages
English
Professional Working
Timeline
Interior Design / Home Staging
Eagle Pacific Developments Inc. / HVH Developments
03.2020 - 09.2024
Sales Manager
Treemote Inc.
11.2015 - 09.2024
Office Manager /Administrative Bookkeeper
Eagle Pacific Developments Inc.
11.2015 - 09.2024
Accounts Receivable Assistant
BBS Systems Ltd.
03.2015 - 11.2015
Administrative Assistant
Owen Business Systems
03.2012 - 06.2013
Office Administration Certification - Office Administration / Bookkeeping
Camosun College
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