Casey Mundo
Thousand Oaks
Summary
As an innovative and nurturing leader, I bring over 8 years of experience as Retail Operations Manager in the Natural Health Industry in addition to many more years as Freelance Yoga Instructor and even time spent in the human development world of Early Childhood Education. Known for my passion of spreading wisdom while keeping a finger on the pulse of the grand project at hand, I take pride in my work ethic as integral to my identity. I genuinely enjoy offering this level of service which I am proud to say has been reflected back to me as capable of fostering community relations to flourish long after my legacy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Manager + Patient Liason
Entelechy Medical Center
11.2024 - 03.2025
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Attorney Office Administrator
Strong Advocates Attorney’s Office
01.2024 - 10.2024
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Managed complex caseloads effectively by prioritizing tasks and keeping organized records of case materials.
Preschool Teacher
Better World Preschool Pod
01.2023 - 12.2023
- Assisted and supervised 6 children through entire school day as a solo lead teacher.
- Designed creative lesson plans that incorporated hands-on activities and interactive outdoor experiences to foster curiosity and social engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
Manager of Nutrition Department
Erewhon Market
05.2018 - 03.2022
- Controlled costs to keep business operating within budget and increase profits.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Lead Toddler Teacher
Montessori of North Ranch
01.2016 - 04.2018
- Established routines and procedures that promoted a sense of orderliness, predictability, and security for toddlers.
- Developed strong rapport with each student by understanding their unique personalities, strengths, challenges, goals.
- Fostered independence in students by introducing practical life skills such as self-care routines, meal preparation tasks, and cleaning responsibilities.
- Integrated sensory-based activities to encourage fine motor skill development and hands-on learning experiences.
- Maintained strong relationships with parents through regular communication to support continued at home involvement in children's development.
Vitamin Clerk & Store Manager On Duty
Lassens Natural Foods & Vitamins
01.2014 - 02.2016
- Maintained well-organized inventory and visually appealing store environment, enhancing the overall customer trust.
- Built customer loyalty and retention by delivering exceptional education & recommendations.
- Developed strong relationships with vendors to secure favorable pricing and delivery schedules for products to maintain inventory accountability.
- Worked closely with management to implement promotional strategies, driving sales growth in the vitamin department and thereafter, in the store at large when becoming a key-holder/supervisor MOD.
- Assisted in training new employees on store policies and procedures, fostering a supportive work environment.
Manager of Vitamin Department
Sprouts Famers Market
01.2012 - 01.2014
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Provided ongoing staff development customer loyalty through opportunities supplement education, recommendation opportunities and product training.
Education
Early Childhood Education
Ventura College
Ventura, CA01.2016
Nutrition & Global Food Industry
University of California, Santa Cruz
Santa Cruz, CA01.2012
Skills
- Customer retention
- Cultural awareness
- Inventory control
- Cost reduction
- Workflow optimization
- Retail operations management
- Invoice processing
- Vendor sourcing
- Warehouse operations
- Supply chain distribution
- Environmental research
- Strategic partnerships
Certification
- RYT 500+ Yoga Alliance Certified
Timeline
Operations Manager + Patient Liason
Entelechy Medical Center
11.2024 - 03.2025
Attorney Office Administrator
Strong Advocates Attorney’s Office
01.2024 - 10.2024
Preschool Teacher
Better World Preschool Pod
01.2023 - 12.2023
Manager of Nutrition Department
Erewhon Market
05.2018 - 03.2022
Lead Toddler Teacher
Montessori of North Ranch
01.2016 - 04.2018
Vitamin Clerk & Store Manager On Duty
Lassens Natural Foods & Vitamins
01.2014 - 02.2016
Manager of Vitamin Department
Sprouts Famers Market
01.2012 - 01.2014
Early Childhood Education
Ventura College
Nutrition & Global Food Industry
University of California, Santa Cruz
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