Casey Johnson
Prince George,BC
Summary
Account manager with proven success in client retention, business development, and revenue growth. Skilled in resolving client inquiries and fostering strong relationships to enhance satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Account Manager
Prince George Office Systems
Prince George, British Columbia
05.2025 - Current
- Managed client accounts to ensure satisfaction and retention.
- Developed strong relationships with clients to understand their needs.
- Assisted in preparing proposals and presentations for prospective clients.
- Resolved client inquiries promptly to maintain positive relationships.
- Conducted regular follow-ups to gather feedback from clients.
Sales Associate
Environmental E360's / Westbin Waste
Prince George, British Columbia
02.2020 - 04.2025
- Assisted customers with product selection and service inquiries.
- Educated customers on sustainable waste management solutions and services.
- Collaborated with team members to enhance customer service experiences.
- Developed strong customer relationships through effective communication and support.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Attended weekly team meetings to review performance goals and objectives.
- Adhered to company initiatives and achieved established goals.
Education
Some College (No Degree) - Business
College of The New Caledonia
Prince GeorgeSkills
- Client retention
- Business development and planning
- Revenue growth
- Strong lead development skills
- Adaptive problem solving
- Time management
- Team collaboration
- Product presentations
- Proposal preparation
- [Software] CRM
Timeline
Account Manager
Prince George Office Systems
05.2025 - Current
Sales Associate
Environmental E360's / Westbin Waste
02.2020 - 04.2025
Some College (No Degree) - Business
College of The New Caledonia