Summary
Overview
Work History
Education
Skills
Timeline
Generic

Casey Johansen

North Hollywood

Summary

Dedicated professional with strong customer service skills and team collaboration experience. Proven ability to enhance guest experiences and maintain a positive environment. Ready to contribute to a dynamic team.

Overview

3
3
years of professional experience

Work History

Judge

Epic Dance Competition
Los Angeles , CA
02.2025 - Current

Used my knowledge of dance technique and training to give constructive critiques to the dancers competing on stage.

Server & Host

Hello, Marjorie
Des Moines
10.2025 - 06.2026
  • As a Server, provided exceptional customer service to enhance the cocktail experience.
  • Took and processed orders accurately and efficiently on Touch Bistro POS.
  • Worked with bartenders to garnish cocktails and serve to customers in a timely fashion.
  • Maintained cleanliness and organization of service counter.
  • Addressed customer inquiries and resolved issues effectively.
  • Supported team members during busy shifts to maintain service quality.
  • Performed opening and closing duties.
  • As Front of House Host, helped take customers to their tables.
  • Assisted customers in locating the speakeasy and provided information about the experience.
  • Sanitized tables and prepared them for the next guests.
  • Maintained cleanliness and organization of the host stand area.

Dance Instructor & Choreographer

Dance Vision
Johnston
02.2024 - 07.2025
  • Competition Creative Director
  • Instructed various dance styles to students of all ages and skill levels.
  • Organized and led group dance rehearsals for upcoming performances and events.
  • Provided constructive feedback to students to improve technique and confidence.
  • Collaborated with colleagues to create a positive, inclusive studio environment.
  • Responded to and sent emails to parents and other staff.
  • Proficient in Excel and Google Forms
  • Provided a fun and safe environment for kids and parents.

Education

High School Diploma -

Urbandale High School
Urbandale, IA
05-2007

Skills

  • Customer service
  • Order processing
  • Cleanliness management
  • Table bussing
  • Menu knowledge
  • Conflict resolution
  • Team collaboration
  • Positive reinforcement
  • Communication skills
  • Time management
  • Relationship building
  • Professional appearance
  • Point of sale (POS) system operations

Timeline

Server & Host

Hello, Marjorie
10.2025 - 06.2026

Judge

Epic Dance Competition
02.2025 - Current

Dance Instructor & Choreographer

Dance Vision
02.2024 - 07.2025

High School Diploma -

Urbandale High School
Casey Johansen