Casey Gleason
Arcata,CA
Summary
Dynamic customer service, recruitment and sales professional with experience developing and executing recruiting plans within both agency and in-house settings. Manage all phases of full-cycle recruiting, from initial sourcing and screening through offer negotiations, placement and onboarding. Creatively source high-caliber candidates by leveraging recruiting software, social media, cold calling and employee referrals.
Overview
20
20
years of professional experience
Work History
Quality Assurance Technician
Wing Inflatables
01.2022 - 03.2025
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
- Analyzed test data to determine performance and reliability of materials
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Adjusted, repaired and replaced defective parts and materials.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Sales Recruiter
SpotOn
02.2019 - 12.2021
- Identified potential prospects through referrals, cold calling, job websites and career fairs.
- Managed candidates throughout hiring process by conducting interviews and background checks and coordinating training.
- Posted adverts with open job positions on various job boards and social media platforms.
- Negotiated salaries with candidates and provided counter-offers to determine win-win solutions.
- Managed 60 candidates throughout hiring process by conducting interviews and background checks and coordinating training.
Sales Manager
San Francisco Deluxe Tours
01.2018 - 02.2019
- Dispatching the drivers and created the drivers schedule
- Supervised the sales staff and handled customer complaint resolutions
Sales Manager
GHS Interactive Security
03.2015 - 01.2018
- Maintained a command presence for multiple sales teams and engaging with customers
- Employee training and development
- Conducted interviews and hired new employees
- Managed multiple sales teams
Account Executive
T3 Direct/Sterling Marketing
06.2012 - 03.2015
- Identified potential clients using advertising campaigns and personal contacts
- Contacted prospective customers to determine customer needs, present information, or explain available services
- Business to business marketing
- Heavy data entry
Regional Sales Manager
ABC Alarm Inc.
09.2004 - 06.2012
- Managed regional and local sales managers and their staffs
- Managed anywhere from 5-10 sales teams at any given time
- Planned and directed staff, training, and performance evaluations to develop and control sales and service programs
Education
High School Diploma -
Anchor Academy For Boys
Havre, MT2004
Skills
- Customer Service
- Problem resolution
- Promotional Sales
- Documentation skills
- Corrective action implementation
- Production line observation
- Electronic measurement devices
- Documentation expertise
- Raw materials testing
- Public speaking and leadership
Timeline
Quality Assurance Technician
Wing Inflatables
01.2022 - 03.2025
Sales Recruiter
SpotOn
02.2019 - 12.2021
Sales Manager
San Francisco Deluxe Tours
01.2018 - 02.2019
Sales Manager
GHS Interactive Security
03.2015 - 01.2018
Account Executive
T3 Direct/Sterling Marketing
06.2012 - 03.2015
Regional Sales Manager
ABC Alarm Inc.
09.2004 - 06.2012
High School Diploma -
Anchor Academy For Boys
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