Casey Curington
Griffith,IN
Summary
Experienced Fleet Manager with a strong background in efficiently overseeing a fleet of up to 45 drivers. Expert in scheduling routes and providing drivers with necessary resources for punctuality and efficient customer service. Adept at ensuring compliance with DOT and safety regulations, prioritizing the well-being of drivers and the public. Passionate about optimizing fleet operations to maximize productivity and minimize costs, consistently seeking innovative solutions for enhanced efficiency.
Overview
13
13
years of professional experience
Work History
Fleet Manager
Roehl Transport
01.2021 - 10.2023
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Customer Service
Verizon
02.2020 - 01.2021
- Provided excellent customer service by addressing technical inquiries promptly and professionally.
- Provided exceptional customer service, resolving billing disputes quickly and professionally.
Server
Tilly's Po' Boys
02.2017 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Delivery Driver
Amazon
02.2017 - 01.2018
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
Server
Applebee's
03.2014 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Telemarketer
Retriever
06.2010 - 02.2017
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Generated new leads through targeted cold calling efforts, expanding the company''s client base.
- Informed current and prospective customers of promotions and new or upgraded products.
Education
High School Diploma -
Simeon Career Academy
Chicago, ILPublic Relations -
Chicago State University
Chicago, IL06.2007
Skills
- Scheduling
- Typing
- Customer service
- Customer support
- Communication skills
- Organizational skills
- Logistics
- Microsoft Excel
- Freight
- Fleet Optimization
- Fleet Management
- Vehicle inspections
- Preventive Maintenance
- Operations and logistics
- Fleet scheduling
- Transportation Regulations
- Driver management
- Regulatory Compliance
- GPS Navigation
- Route Planning
- Safety Monitoring
- MS Office Suite
- Daily Operations Management
- Issue Resolution
Languages
English
Full Professional
Timeline
Fleet Manager
Roehl Transport
01.2021 - 10.2023
Customer Service
Verizon
02.2020 - 01.2021
Server
Tilly's Po' Boys
02.2017 - 02.2020
Delivery Driver
Amazon
02.2017 - 01.2018
Server
Applebee's
03.2014 - 01.2018
Telemarketer
Retriever
06.2010 - 02.2017
High School Diploma -
Simeon Career Academy
Public Relations -
Chicago State University
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