Casey Chipman
Winnipeg,MB
Summary
Account Manager specializing in building and nurturing partnerships, retaining key accounts, and optimizing profit channels. A strategic and collaborative leader skilled at expanding professional networks, influencing decision-makers, and devising successful strategies. Known for excellence in customer relationship management and a strong commitment to achieving business objectives.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Regional Partnership Manager
SkipTheDishes
12.2021 - 10.2023
- Implemented impactful growth strategies, driving a 400% increase in marketing investment for a distinguished Canadian corporate brand.
- Orchestrated cross-functional collaboration to spearhead a mission-critical initiative, ensuring the security of a monthly order volume exceeding 200K, $5.5M in sales, and $1.15M in Network Access Contributions (NAC).
- Applied adept negotiation skills to secure a crucial regional partner, resulting in a 12-month exclusivity agreement with marketing commitments valued over $30K.
- Led a team of Corporate Account Managers, orchestrating strategic business development initiatives for a high-value portfolio exceeding $50M in annual sales.
- Uncover innovative business development prospects through collaborative business reviews and in-depth analysis of internal sales and operations data.
Corporate Account Manager
SkipTheDishes
03.2021 - 12.2021
- Leverage self-serve partner marketing tools to identify and capitalize on individual restaurant marketing opportunities, driving notable revenue increases of up to 200%.
- Initiated and developed the Restaurant Revitalization Project (RRP), giving Corporate Account Managers (CAM) an efficient interface for identifying growth opportunities and saving approximately 3 hours of weekly reporting per CAM.
- Oversee the partnership between SkipTheDishes and corporate franchisees, serving as their dedicated network expert and providing individualized support.
- Mentor colleagues within the Corporate Account Management team as a training specialist, focusing on Tableau Reporting, Data Analysis, Custom Brand Reporting, and facilitating effective Partner Communications.
Air Traffic Control Trainee
NAV CANADA
04.2020 - 09.2020
- Successfully mastered safety best practices through comprehensive knowledge checks, consistently achieving a 96% average on all assessments.
- Chosen as one of the top ten candidates out of a pool of 500 applicants, recognized for exceptional aptitude, strategic planning, effective communication, and heightened situational awareness.
- Engaged in remote training for the strategic planning of air traffic, applying proficiency in altitude, speed, and vectoring, along with accurate use of aviation terminology and identifiers.
Sales Consultant
Glentel Inc
08.2016 - 03.2020
- Consistently positioned in the company's top 10% of sales performers with the company, while maintaining an 75%+ attachment rate for consumer warranties.
- Collaborated with other locations to exchange expertise in coaching methods, sales tactics, and optimized stock allocation through effective inventory planning.
- Managed Planogram intricacies, ensuring effective product placements to enhance the shopping experience.
Sales Associate
Rogers Communications Inc.
09.2006 - 08.2016
- Acted as the Apple Masters Ambassador, facilitating effective communication and brand representation between Glentel and Apple. Conducted training sessions to enhance team expertise on Apple products.
- Managed Rogers Mastercard applications, surpassing monthly goals by 20%, highlighting expertise in sales within the consumer electronics adjacent sector.
- Proficiently handle consumer sales while simultaneously managing a dedicated portfolio of small business clients.
Education
Lean Six Sigma Black Belt - Process Management
Six Sigma Global Institute (SSGI)
01.2024
Post Graduate Diploma - 3D Computer Graphics
Red River College
Winnipeg, MB Canada04.2016
Diploma - Digital Media Design
Red River College
Winnipeg, MB Canada04.2015
Skills
- Communication
- Negotiation
- Sales Forecasting
- Partnership Development
- Strategic Planning
- Data Analytics
- Product Development
- Salesforce CRM
- Microsoft Excel
- Organization
- Process Management
Languages
English
Native or Bilingual
Certification
- Database Foundations: Intro to Databases
- Adapting Leadership to Behavioral Styles
- SQL Essentials Training
- Agile Product Owner Role Fundamentals
- Google Cloud Platform Essential Training
Timeline
Regional Partnership Manager
SkipTheDishes
12.2021 - 10.2023
Corporate Account Manager
SkipTheDishes
03.2021 - 12.2021
Air Traffic Control Trainee
NAV CANADA
04.2020 - 09.2020
Sales Consultant
Glentel Inc
08.2016 - 03.2020
Sales Associate
Rogers Communications Inc.
09.2006 - 08.2016
Lean Six Sigma Black Belt - Process Management
Six Sigma Global Institute (SSGI)
Post Graduate Diploma - 3D Computer Graphics
Red River College
Diploma - Digital Media Design
Red River College