Casey El-Castaneda
5960 164 St, Surrey, BC,British Columbia
Summary
College student with a versatile skill set, actively pursuing part-time opportunities. Leveraging a background in sales, customer service, and administration, I am motivated to thrive in a position that complements my expertise.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Universal TV Service Centre
09.2023 - 11.2023
- Adaptability and problem-solving abilities in administrative role activities involving customer service, filing, ordering supplies, redirecting emails, and attending to customer requests.
Sales Associate
Ashley Home Store
01.2022 - 10.2022
- Leveraged creative communication skills to enhance customer interactions, contributing to sales goals
- Performed different administrative activities.
Sales Associate
Once Upon A Child
05.2021 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Online Shopping Member
Real Canadian Superstore
01.2019 - 08.2019
- Provided exceptional customer service by promptly responding to inquiries, addressing concerns, and ensuring overall satisfaction with purchase
- Oversaw the seamless management of orders and transactions, demonstrating proficiency in online shopping platform.
- Executed timely delivery of online orders to customers, ensuring efficient and satisfactory service.
Crew Member
Wendys Restaurant
08.2018 - 01.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Certificate - Esthetics
VCC
Vancouver, BC03.2025
Skills
- Customer Service
- Dedicated Team Player
- Computer Skills
- Office Administration
- Microsoft Word
- Time Management
- Filing
- Critical Thinking
- Strong Problem Solver
- Verbal Communication
Highlight Of Qualifications
- Diligent and responsible with excellent customer service and effective communications skills.
- Creative problem solver with practical skills applicable to administrative tasks.
- Experienced with MS Office, Adobe Creative Suite (In Design, Illustrator, Photoshop, & XD photoshop), Social and Digital Media and MAC/PC computer applications.
Practical Volunteer Experience
Burst Creative Group, Vancouver, BC, 04/2022, 04/2022, Applied design principles in a practical setting, gaining hands-on experience in a creative work environment.
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
Universal TV Service Centre
09.2023 - 11.2023
Sales Associate
Ashley Home Store
01.2022 - 10.2022
Sales Associate
Once Upon A Child
05.2021 - 11.2021
Online Shopping Member
Real Canadian Superstore
01.2019 - 08.2019
Crew Member
Wendys Restaurant
08.2018 - 01.2019
Certificate - Esthetics
VCC
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