Casey Brosas
Burlingame
Summary
Proven ability in data analysis, training development, and process improvement. Expertise in utilizing Google Suite tools to enhance operational efficiency and support team collaboration.
Overview
12
12
years of professional experience
Work History
Senior Business Operations Analyst
CBRE at Google
Mountain View
09.2022 - Current
- Developed reports using Google Suite tools for management reviews.
- Managed documentation for compliance, internal audits, and KPIs effectively.
- Designed training materials for staff members on how to use new systems or tools.
- Recommended process improvements through analyzing current workflows, identifying areas of optimization, and proposing alternatives.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Workplace Experience Coordinator
CBRE at Google
Mountain View
08.2021 - 08.2022
- Monitored inventory levels of supplies and coordinated reordering as necessary for smooth operations.
- Facilitated training sessions for new team members on company protocols and tools.
- Collaborated with vendors to support logistics and procurement needs for projects.
- Facilitated communication between different departments in order to resolve issues quickly.
- Resolved customer complaints in a timely manner while upholding company standards.
Assistant Manager
Rudy's Hideaway
Rancho Cordova
06.2016 - 08.2021
- Supported daily operations by managing inventory and supplies.
- Assisted in staff training and onboarding for new employees.
- Assisted in developing marketing materials for promotional campaigns.
- Supervised daily operations including scheduling shifts, assigning duties.
Resident Advisor
Sacramento State University
Sacramento
08.2013 - 12.2016
- Facilitated community-building events for residents to enhance social engagement.
- Assisted in resolving conflicts among roommates through effective communication strategies.
- Monitored compliance with housing policies to maintain a positive community atmosphere.
- Maintained accurate records of resident interactions and incidents for reporting purposes.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Collaborated with staff to plan and execute educational programs for residents.
Education
Data Analytics Boot Camp -
University of California, Davis
Davis, CA09-2021
Bachelor of Science - Political Science And Government
Sacramento State
Sacramento, CA12-2016
Skills
- Data analysis
- Google Suite tools
- Process improvement
- Training development
- Operational efficiency
- Compliance management
- Team collaboration
Timeline
Senior Business Operations Analyst
CBRE at Google
09.2022 - Current
Workplace Experience Coordinator
CBRE at Google
08.2021 - 08.2022
Assistant Manager
Rudy's Hideaway
06.2016 - 08.2021
Resident Advisor
Sacramento State University
08.2013 - 12.2016
Data Analytics Boot Camp -
University of California, Davis
Bachelor of Science - Political Science And Government
Sacramento State