CaSandra Rasmussen

Currently working in a high volume, fast paced orthopedic practice requiring strong multitasking, prioritization, and organizational skills to ensure efficient daily operations and quality patient care. Responsible for managing provider schedules, coordinating patient care, reviewing referrals, and communicating with patients, pharmacies, providers, and outside facilities. Perform clinical duties including cast removal, specimen collection and processing, patient intake, vital signs, phone triage, and patient education. Serving as lead coordinator for bone health services, overseeing insurance verification, benefits review, prior authorizations, order processing, and patient follow-up. Experienced in billing procedures and knowledgeable in ICD-10 and CPT coding. Recognized as a team lead resource responsible for staff training, workflow support, problem resolution, assisting team members and helping daily operations running smoothly.

Performed nursing procedures, including dressing changes and support during minor surgical procedures under provider supervision. Conducted 12-lead EKGs and assisted with other diagnostic tests as instructed. Triage of patients with priority needs, escorting individuals to examination rooms, and gathering subjective and objective information for providers. Measured vital signs accurately and efficiently administered injectable medications. Educated patients on physician instructions and provided clear guidance for follow-up care. Maintained all relevant reports, lab results, and medical information in patient records prior to appointments. Ensured cleanliness and organization of examination rooms, including stocking medical supplies and sterilizing equipment. Gained experience in all front and back office procedures. Managed prescription calls as directed.