Summary
Overview
Work History
Education
Skills
Languages
Timeline
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CASANDRA HISCOCK

CASANDRA HISCOCK

Abbotsford,BC

Summary

With 28 years of experience as a proficient and caring health care aide, I bring exceptional patient-facing skills to the table. Ability to address patient needs with compassionate care and meticulous attention to detail sets me apart. Dedicated to maximizing satisfaction, safety, and wellness for patients from diverse backgrounds.

Overview

26
26
years of professional experience

Work History

Health Care Aide

Self Employed
10.2023 - 08.2024
  • Self Employed, subcontracted working for Nova Scotia Health Authority assigned to two different LTC facilities that required assistance.
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.

Health Care Aide

Occucheck Clinic
11.2020 - 08.2023
  • Travelled to multiple locations across BC to work in long term care facilities
  • Transported, cared for and stayed with residents during wild fire evacuations
  • Responded immediately to calls from patients for assistance or treatment and alerted medical staff to emergency situations
  • Followed moving and handling procedures to lift and transport patients safely
  • Monitored and recorded patient data to identify and report changes
  • Observed patients for unusual behaviors, documenting and reporting concerns
  • Provided caring companionship to support patients' social and emotional needs
  • Physically supported patients with mobility issues to stand, walk and use bathroom facilities
  • Built patients' trust through compassionate, person-centered care
  • Documented and reported to nurses patient behavior observations, complaints, or physical symptoms
  • Prioritized assigned tasks when managing high patient caseload
  • Assisted patients with washing, grooming and bathroom needs to maintain physical comfort
  • Aided nurses and physicians during examinations and treatments by holding instruments, taking notes or preparing patients for treatment
  • Restocked supplies unit-wide and collected soiled linens and trash to keep areas tidy and clean
  • Maintained infection control and prevention standards for optimum staff and patient protection
  • Provided feeding assistance to patients where necessary
  • Documented using Point Click Care

Health Care Aide

Seasons Retirement
11.2019 - 05.2020
  • Performed first-aid and special assistance during emergency situations
  • Maintained safe and clean patient environment to promote wellness
  • Engaged with clients in conversation and activities to provide emotional support
  • Assisted clients with bathing and dressing to promote good personal hygiene
  • Conferred with multidisciplinary team to deliver optimal care for each client based on individual factors like physical abilities and specific limitations
  • Medication Administration including PRN medication and narcotics
  • Stocking, Maintaining and keeping inventory of medication cart.

Home Health Care Worker

Bethany Group
09.2010 - 11.2013
  • Reviewed and followed specific care plans for clients and reported completed tasks to supervisors
  • Monitored patient vital signs and reported changes to supervisors to review treatment regimens
  • Guided patients through safely accessible motions and exercises to support health and mobility
  • Offered companionship and emotional support to clients remotely and during sessions
  • Responded promptly to resident requests for assistance
  • Administered medications in alignment with care plan and physicians' orders
  • Assisted clients with mobility restrictions, providing safe transition into and out of bed, automobiles or wheelchair
  • Built trusting rapport through regular, predictable and consistent attendance to meet client needs
  • Observed client conditions and prepared reports for recovery tracking purposes
  • Bathed and dressed patients before meals and social activities
  • Maintained client privacy and confidentiality with strong adherence to established protocols and data security measures
  • Complied with regulatory restrictions and best practices surrounding client care
  • Guided patients in adapting to new or adjusted mobility aids
  • Discussed care challenges with supervisors and case managers to identify best solutions
  • Recorded accurate observations by applying active listening and critical thinking skills
  • Helped patients choose appropriate clothing for activities and weather and assisted with dressing and undressing
  • Monitored patient wellbeing with periodic assessments of vital signs and intake and output levels
  • Delivered compassionate care and provided patients with emotional and social support
  • Supported patient mobility needs and provided ADL assistance
  • Bathed, groomed, dressed, and fed patients, assisting with activities of daily living
  • Reviewed written care plans, executed instructions and documented treatment interventions
  • Remained calm and maintained professionalism during times of high emotional stress
  • Offered emotional support and companionship to chronically ill patients.

Health Care Aide

Abby Road Housing
04.2007 - 07.2008
  • Supported patient comfort, adjusting bed settings, changing sheets and repositioning to prevent bedsores
  • Performed assistance with all aspects of daily living including medication administration, range of motion exercises, intermittent catheterization, G-tube feeds, tracheotomy care, and transfers to and from wheelchairs, bed, and bath with many different lift systems
  • Worked primarily with Quadriplegic, Paraplegic, and MS residents.

Health Care Aide

ASLS
09.1998 - 01.2007
  • Engaged with individuals to help each manage personal health and healthcare choices
  • Worked closely with diverse individuals to create positive relationships, set goals and develop care plans
  • Cooked healthy, balanced meals and provided snacks to meet individual clients' dietary needs
  • Maintained safe and clean patient environment to promote wellness
  • Cleaned and organized living spaces to provide patients with comfortable environments
  • Conferred with multidisciplinary team to deliver optimal care for each client based on individual factors like physical abilities and specific limitations
  • Assisted clients with bathing and dressing to promote good personal hygiene
  • Transported and accompanied clients to appointments and on errands.

Education

HEALTH CARE AIDE DIPLOMA -

Norquest College
Edmonton, AB

COMPUTER MEDICAL ADMINISTRATIVE -

Machtech Distance Education
North Sydney, NS

Skills

  • Interdisciplinary communication
  • Electronic charting
  • Infection control procedures
  • Patient relationship building
  • Quality assurance
  • Vitals monitoring
  • Room restocking
  • Patient care
  • Organization
  • Dementia and Alzheimer's knowledge
  • Patient Care
  • Compassionate caregiver
  • End of life care

Languages

English, Advanced
Full Professional

Timeline

Health Care Aide

Self Employed
10.2023 - 08.2024

Health Care Aide

Occucheck Clinic
11.2020 - 08.2023

Health Care Aide

Seasons Retirement
11.2019 - 05.2020

Home Health Care Worker

Bethany Group
09.2010 - 11.2013

Health Care Aide

Abby Road Housing
04.2007 - 07.2008

Health Care Aide

ASLS
09.1998 - 01.2007

HEALTH CARE AIDE DIPLOMA -

Norquest College

COMPUTER MEDICAL ADMINISTRATIVE -

Machtech Distance Education

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CASANDRA HISCOCK