Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Casandra Hall

Innisfil,ON

Summary

I am skilled in commercial cleaning as well as customer service and retail positions. I adapt quick and am a fast learner. I am a motivated and detail orientated, hard worker.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Light Duty Custodian

BEST For a Cleaner World
09.2022 - 11.2023
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
  • Reported vandalism or other damage to property to supervisor.
  • Streamlined facility maintenance by promptly addressing minor repairs.
  • Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
  • Improved air quality with use of eco-friendly cleaning products and proper ventilation practices.
  • Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
  • Maintained cleanliness in high-traffic areas, contributing to positive public image of facility.
  • Enhanced building safety by conducting regular security checks and reporting potential hazards.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Cashier

Walmart Canada
11.2017 - 12.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 100 customers per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Greeted over 100 customers per day.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Monitored self-checkout systems and provided assistance or intervention where required.

Restaurant Busser

Family Affair Restaurant
07.2008 - 09.2008
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.

Education

Nantyr Shores Secondary School
Innisfil, ON
01.2010

Skills

  • Flexible and Adaptable
  • Self-Motivated
  • Teambuilding
  • Decision-Making
  • MS Office
  • Data Entry
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Written Communication
  • PPE Compliance
  • Planning and Coordination
  • Organization and Time Management
  • Attention to Detail
  • Good Telephone Etiquette

Certification

  • Smart Serve Training - received early 2012, no expiry to certification
  • Kept up with WHMIS training updates

Timeline

Light Duty Custodian

BEST For a Cleaner World
09.2022 - 11.2023

Cashier

Walmart Canada
11.2017 - 12.2021

Restaurant Busser

Family Affair Restaurant
07.2008 - 09.2008

Nantyr Shores Secondary School

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Casandra Hall