Casandra Chu
Victoria,BC
Summary
Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Insightful professional with many years of sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Real Estate Agent
Coldwell Banker Oceanside
Victoria, BC
09.2020 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Maintained updated knowledge of local real estate markets.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Ensured all transactions followed provincial and regional laws regarding real estate practices.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Analyzed potential investment opportunities based on financial reports.
- Responded promptly to client inquiries via phone or email.
- Attended industry events such as conventions and seminars.
- Drafted contracts, purchase agreements, closing statements and leases.
- Promoted active listings through social media marketing, open houses and newsletters.
Cosmetologist
Gemi
Victoria, British Columbia
08.2014 - 08.2019
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Maintained cleanliness of salon equipment and tools.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Advised clients on how to maintain their new hairstyles at home.
- Performed scalp treatments to improve hair health and texture.
- Developed a loyal client base through excellent customer service.
- Collaborated with other professionals in the beauty industry.
- Trained new staff members on salon policies and procedures.
- Upsold various treatments or packages when appropriate.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
Education
Real Estate Trading Services - Real Estate
University of British Columbia
Vancouver, BC07-2019
Cosmology - Cosmetology Studies
Aveda Institute Victoria
Victoria, BC08-2008
Skills
- Client Needs Assessment
- Traditional marketing
- Negotiations expert
- Contract Negotiation
- Recruiting clients
- Lead Follow Up
- Lender relations
- Interior Staging
- Buyers' agent
- Social Media Marketing
- Real estate development
- Excellent communicator
- Real Estate Law
- Administrative Support
- Client management
- Contracting
- Highly Professional
- Honest and ethical
- Office reception
- Database Management
- CRM software use
Timeline
Real Estate Agent
Coldwell Banker Oceanside
09.2020 - Current
Cosmetologist
Gemi
08.2014 - 08.2019
Real Estate Trading Services - Real Estate
University of British Columbia
Cosmology - Cosmetology Studies
Aveda Institute Victoria