Casandra Brunet
Smiths Falls,ON
Summary
Driven Assistant Manager with a proven track record at Jonssons Independent, where I enhanced customer satisfaction and fostered a positive work environment. Skilled in negotiation and staff management, I excel in recruiting and training, significantly improving team performance and service quality. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Jonssons Independent
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Smiths Falls District Collegiate Institute
Smiths Falls, ON06.2023
Skills
Negotiation
Staff Management
Training
Recruiting and interviewing
Timeline
Assistant Manager
Jonssons Independent
03.2022 - Current
Smiths Falls District Collegiate Institute